[System Tray Icon Missing]

Please tell us more about your environment. Please click the below link: 

 

https://community.kaspersky.com/instructions-121/read-before-you-create-a-new-topic-15700

[Kasper disappered]

Welcome. Please tell us more about your environment. Please click the below link:

 

 

Link

 

[I have to exit out of Kaspersky completely or playback of our cameras won’t work.]

Please contact Tech Support, link is located at top of this web page. 

[yt3.ggpht.com this is a virus?]

Please see: Detections checklist

 

Edit: Berny was faster! :)

[Mac, How to delete : com.kaspersky.kav.com,]

Please contact Tech Support, link is located at top of this web page.

[MacBook Pro never ran well with KTS. Kaspersky not responding or very slow, have to force quitting the software or computer restart. Any hope?]

Please contact Tech Support, link is located at top of this web page.

[Malware tr/Dropper.Gen5]

Welcome. Please send Restoros’ false positives to Restoro. 

Also, please contact Tech Support if you think it is not a false positive. Link is at top of this web page. 

 

//Edit: erroneous fear content has been deleted. This topic is amicably closed to prevent false fear content. 

[NET-WORM.Win32.Kido.dam.bf]

Welcome. Please contact Tech Support, link is located at top of this web page. Tech Support will inform you of what logs they need and how to generate them and send them. 

 Please tell us more about your environment. Please click the below link: https://community.kaspersky.com/instructions-121/read-before-you-create-a-new-topic-15700

 

Please make sure all operating system updates are installed.

[Malware tr/Dropper.Gen5]

Welcome. Please inform  “Restoro”,  “SpyHunter” , and “RegHunter” of their false positive. 

Also, please contact Tech Support if you think it is not a false positive. Link is at top of this web page. 

[KVRT Detected As A Malware ?]

Welcome, Please send the one other vendors false positives to the one other vendor.

[Kaspersky Security Cloud is blocking Windows 10 Mail Calendar sync.]

Welcome.

Please contact Tech Support, link is located at top of this web page. Tech Support will inform you of what logs they need and how to generate them and send them. 

[Previously opened dangerous link detected not processed]

Welcome. Because the online threat was blocked, and no further processing was necessary. If scans show clean, you are all good.

[Since I updated my Kaspersky Anti-Virus, My internet will cut off every couple hours.]

Please contact Tech Support, link is located at top of this web page. Tech Support will inform you of what logs they need and how to generate them and send them. 

[Not sure if there is still a virus in my pc.]

Do you have reason to think that the issue is caused by your Kaspersky application? 

 

-------

Do you suspect Kaspersky in this issue ?

“What do you mean by that?”

[untrusted server certificate]

Welcome. What type of website? What type of network?Please tell us more about your environment. Please click the below link: https://community.kaspersky.com/instructions-121/read-before-you-create-a-new-topic-15700

[kis mac. does it really make more security for MacBooks ?]

Welcome. Yes, KIS for Mac really does have many levels of protection against many types of threats. Please see: https://usa.kaspersky.com/mac-security

[Download from internet hangs]

Welcome. It looks like you did some diagnostics and troubleshooting, and still no go. Your best bet is to contact Tech Support, link is located at top of this web page. Tech Support will inform you of what logs they need and how to get them.

[Buttons not working. I’m able to open Kaspersky, but when I click on any of the buttons nothing happens.]

Welcome. Please tell us more about your environment. Please click the below link: 

Link

 

[The SOS browser has been hijacked]

Welcome. Please click this:

Link

 

[Since I updated my Kaspersky Anti-Virus, My internet will cut off every couple hours.]

Welcome. Please tell us more about your environment. How? please click the link below: 

 

Link

 

[I would like to know if it is normal to have no KIS 21.3.10.391 (b) entry in the task manager.]

Everything's ok.

 

Link

 

[rpt.cedexis. [“Error while scanning the encrypted connection with rpt.cedexis.com"]]

Welcome. Please tell us what the popup says. Full details, please. 

[Trovi keeps coming back. Am I missing something?]

Welcome. Please click below and follow the instructions to clean up: 

Link

Link

Any better after that?

[I would really like to speak with somone about becomeing a partner. [merged with redux]]

Welcome. Please try here: https://partners.kaspersky.com

[Unable to recognise verification code and logging in to banking website]

Welcome. Please tell more about your environment. How? Please click the below link: 

Link