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richbuff

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Everything posted by richbuff

  1. Welcome. Please Kaspersky from here: https://www.kaspersky.com/free-cloud-antivirus
  2. Welcome. Please see: https://support.kaspersky.com/common/error/installation/14829 2147024770 536870329 Any If you are using Windows 10, make sure you have all latest updates installed. Go to the Microsoft website, click Update now and follow the instructions. Any better?
  3. Welcome. That appears to be that the download was blocked by Web AV.
  4. Welcome. Without being able to see the full d3tails, that was blocked. It never made it to your computer.
  5. Welcome. Please contact Tech Support, link is located at top of this web page. Tech Support will inform you of what logs they need and how to generate them and send them.
  6. Welcome. Please contact Tech Support, link is located at top of this web page. Tech Support will inform you of what logs they need and how to generate them and send them.
  7. I have had great experience with Kaspersky since year 2005. I am very active online, and I have never been infected. Kaspersky has been very good to me.
  8. Plus as Berny instructs in the post above, Please see attached instructions below:
  9. In addition to what Berny instructs, Please send the false positive to whomever detected this false positive.
  10. Welcome. What does the error message say? What operating system? Do tell more.
  11. Welcome. Please contact Tech Support, link is located at top of this web page. Tech Support will inform you of what logs they need and how to generate them and send them.
  12. Welcome. Please contact Tech Support, link is located at top of this web page. Tech Support will inform you of what logs they need and how to generate them and send them.
  13. Welcome. For this issue, please contact Tech Support. Link is located ot top of this web page.
  14. Please see quoted content above, to get Tech Support in on this issue.
  15. Also, in addition to Floods’ post located above, Hello Flood and Arnabsaha, Key file activation was discontinued a few years ago for Home User products. Internet connection is required for online activation of Home user products. Kaspersky Business products can be activated offline with a Key file.
  16. Welcome. Please tell us the name of the file that is detected, and the path/location of the file. Also, please contact Tech Support, link is located at top of this web page.
  17. Did you look in hidden taskbar icons? Windows 10: Windows settings > Personalization > Taskbar > Select which icons appear on the taskbar.
  18. This question is a perennial favorite. Last I heard, the protection drivers are 64 bit, and the GUI is 32 bit, or something like that. Kaspersky works great on 64 bit architecture.
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