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Rhys

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Everything posted by Rhys

  1. Hello, Thank you all very much for your help responding. I am sorry I have not responded sooner I have been busy with work and away from PC. I thought I had attached sorry Flood. Will try again. The download information is below, I have attached a screenshot. Hopefully this is correct. Steps 4 through 11 were completed thanks. Bery what do you mean by specs? The mouse is a Redragon M908 IMPACT RGB LED MMO Mouse Laser Wired Gaming Mouse with 12,400DPI, High Precision. Is this what you mean? The download was from https://www.redragonzone.com/pages/download was REDRAGON_Wired_Gaming_Mouse.rar. I will send you a message as requested thank you Anton. Thank you again all of you for all your help. ☺ Rhys
  2. Thank you very much Flood. I have done the above. I did make an error though, as I removed old version of Kaspersky for the new one and forgot to save the report. I apologise for this. This may sound silly but is there any chance that the file did not originally contain a Trojan but had an instruction to download one at a later time? Thanks Rhys
  3. Hello, I am not very good with computers so please be patient. I ran virus check on Kaspersky Internet Security last night (07/04/2021), and Trojan-Spy.Win32.Xegumumune.gua was found In downloads folder setup.exe of Redragon Wired Gaming mouse program I downloaded from my mouse manufacturers site for new mouse on 23/11/2020. I have two concerns. First, how do I determine how much damage has been done to my computer system and personal information such as bank details, credit card etc. and second, why did it take Kaspersky Internet Protection so long to detect this. I am using WIN 10 64 bit Version 2004 (OS Build 19041.867) Kaspersky Internet Protection Application Version 21.2.16.590 I am not here to complain, I have used Kaspersky for many years without a problem. I would just like to fix this issue. Thank you for your time Rhys
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