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Remko

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Posts posted by Remko

  1. We have  a similar problem. Prior to the holidays (X-Mas and Happy New Year) we updated the Kasperksy client on all machines. 

    Now it appears that this problem occurs on computers which have not restarted. 

    They appear Yellow in de KSC and are pending reboot. For some reason, people are not willing to reboot a machine. As long as the machine is not rebooted, the c:\windows\installer folder is flooded with these 80 MB files. 

    In some case this now adds up to over 100 GB per machine. 

     

    We are now looking for a solution to correct this and cleanup all the orphaned Files. 

     

    This is potential a huge problem as all our hardrives are filling up rapidly on our workstations. 

     

     

  2. Hi, we are running version 11.0.0.6499 of Kasperksy for Workstations. After I had upgraded my test Windows 10 1803 machine to the latest 1903 May update I noticed that Kasperksy was not running anymore. After I enabled Kasperksy again via the Windows Notification Center I noticed in the KSC that I have now duplicate computer objects as shown in the picture. We will test with another test machine but thought I should mention this.
  3. My estimate is that in approx 5% of the newly deployed machines the problem has occured so far. Some people complain that Outlook stops fetching mail. When we rebuild the OST every thing is back to normal. Others complain that an Outlook add-in crashes. When we investigate, it is Kasperksy as shown above. The biggest problem I have is that I cannot reproduce this. Keep also in mind that it is a software refresh, not a hardware refresh and the OS is not upgraded but newly imaged.
  4. Hi, We are receiving an unusual high amount of failing "Kasperksy for Workstation 11.0.0.6499" Outlook add-in's and corrupt OST files since we have migrated our machines from Windows 7 to Windows 10 and Office Version from 2010 to 2016. We have an on premise Exchange 2013 server and the Kasperksy for Workstation version has remained unchanged. So only the Office version and the OS has changed on the workstations. So far I have not been able to find the culprit. I was wondering if more people experience a failing Kasperksy add-in or if they see higher than usual corruption of the OST files. As the Kasperksy add-in is the only add-in we have in Outlook, my first thought was that perhaps Kasperksy could be a culprit to this. We had negative experiences with this add-in in the past causing very slow Outlook performance. Outlook disabled the following add-in(s): ProgID: OutlookKLAvPlg.Addin_25135DE3-BB52-4185-9E7D-A72F82E5A224 GUID: {01D7D203-BF4B-4E4E-8DE9-169082FA6386} Name: Kaspersky Outlook Anti-Virus Addin Description: Addin for anti-virus protection Load Behavior: 0 HKLM: 1 Location: c:\program files (x86)\kaspersky lab\kaspersky endpoint security for windows\mcou.dll Threshold Time (Milliseconds): 500 Time Taken (Milliseconds): 531 Disable Reason: This add-in caused Outlook to close slowly. Policy Exception (Allow List): 0
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