RdavilaWong

Thanks for the help, the adress www.google.es no longer gets blocked

# ------------------------------- # Malwarebytes AdwCleaner 8.1.0.0 # ------------------------------- # Build: 02-15-2021 # Database: 2021-01-11.1 (Local) # Support: https://www.malwarebytes.com/support# # ------------------------------- # Mode: Scan # ------------------------------- # Start: 02-26-2021 # Duration: 00:00:36 # OS: Windows 10 Pro # Scanned: 3319 # Detected: 42 ***** [ Services ] ***** No malicious services found. ***** [ Folders ] ***** No malicious folders found. ***** [ Files ] ***** No malicious files found. ***** [ DLL ] ***** No malicious DLLs found. ***** [ WMI ] ***** No malicious WMI found. ***** [ Shortcuts ] ***** No malicious shortcuts found. ***** [ Tasks ] ***** No malicious tasks found. ***** [ Registry ] ***** PUP.Optional.Legacy HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\azlyrics.com PUP.Optional.Legacy HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\metrolyrics.com PUP.Optional.Legacy HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\www.azlyrics.comPUP.Optional.Legacy HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\www.metrolyrics.comPUP.Optional.Legacy HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\azlyrics.com PUP.Optional.Legacy HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\metrolyrics.com PUP.Optional.Legacy HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\www.azlyrics.comPUP.Optional.Legacy HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\www.metrolyrics.com ***** [ Chromium (and derivatives) ] ***** No malicious Chromium entries found. ***** [ Chromium URLs ] ***** No malicious Chromium URLs found. ***** [ Firefox (and derivatives) ] ***** No malicious Firefox entries found. ***** [ Firefox URLs ] ***** No malicious Firefox URLs found. ***** [ Hosts File Entries ] ***** No malicious hosts file entries found. ***** [ Preinstalled Software ] ***** Preinstalled.CyberLinkService Folder C:\Program Files (x86)\CYBERLINK\SHARED FILES\PLUGIN\NEWBLUE Preinstalled.CyberLinkShellExtension Registry HKLM\Software\Classes\CLSID\{3E2A0A32-6E14-4BAD-AA87-BBB6A75EBFF2} Preinstalled.DellCustomerConnect Folder C:\Program Files (x86)\DELL CUSTOMER CONNECT Preinstalled.DellCustomerConnect Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{04A41EBC-AB30-4574-A14D-E0CDFE31AB70} Preinstalled.DellDigitalDelivery Folder C:\Program Files (x86)\DELL DIGITAL DELIVERY Preinstalled.DellDigitalDelivery Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{2A37E9A7-C310-4340-9676-E748A72634C0} Preinstalled.DellHelp&Support Folder C:\Program Files\DELL\DELL HELP & SUPPORT Preinstalled.DellHelp&Support Folder C:\ProgramData\DELL\DELL HELP & SUPPORT Preinstalled.DellHelp&Support Folder C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DELL\DELL HELP & SUPPORT Preinstalled.DellHelp&Support Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{8917AEA5-01A5-476F-AA27-A52EA6C94212} Preinstalled.DellHelp&Support Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{8917AEA5-01A5-476F-AA27-A52EA6C94212} Preinstalled.DellQuickset Folder C:\Program Files\DELL\QUICKSET Preinstalled.DellQuickset Folder C:\ProgramData\DELL\QUICKSET Preinstalled.DellQuickset Registry HKLM\Software\Classes\CLSID\{518741A2-FEDB-4917-934D-28BE560D45BA} Preinstalled.DellQuickset Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run|QuickSet Preinstalled.DellQuickset Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Run|QuickSet Preinstalled.DellQuickset Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{87CF757E-C1F1-4D22-865C-00C6950B5258} Preinstalled.DellSupportAssistAgent Folder C:\Program Files (x86)\DELL\SUPPORTASSISTAGENT Preinstalled.DellSupportAssistAgent Folder C:\Program Files\DELL\SAREMEDIATION\AGENT Preinstalled.DellSupportAssistAgent Folder C:\Program Files\DELL\SAREMEDIATION\AUDIT Preinstalled.DellSupportAssistAgent Folder C:\Program Files\DELL\SAREMEDIATION\PLUGIN Preinstalled.DellSupportAssistAgent Folder C:\Program Files\DELL\SUPPORTASSISTAGENT Preinstalled.DellSupportAssistAgent Folder C:\ProgramData\DELL\SAREMEDIATION\AGENT Preinstalled.DellSupportAssistAgent Folder C:\ProgramData\DELL\SAREMEDIATION\PLUGIN Preinstalled.DellSupportAssistAgent Folder C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DELL\SUPPORTASSIST Preinstalled.DellSupportAssistAgent Folder C:\ProgramData\SUPPORTASSIST\CLIENT\TECHNICIANTOOLKIT Preinstalled.DellUpdateforWindows10 Folder C:\Program Files (x86)\DELL\UPDATE Preinstalled.DellUpdateforWindows10 Folder C:\Program Files (x86)\DELL\UPDATESERVICE Preinstalled.DellUpdateforWindows10 Folder C:\ProgramData\DELL\UPDATE Preinstalled.DellUpdateforWindows10 Folder C:\ProgramData\DELL\UPDATESERVICE Preinstalled.DellUpdateforWindows10 Folder C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DELL\UPDATE Preinstalled.LenovoPower2Go Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2} Preinstalled.LenovoPower2Go Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2} Preinstalled.SmartByte Folder C:\Program Files\RIVET NETWORKS ########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S00].txt ##########

I also try to add google as a URL of trust but nothing happens

=(

The image is on spanish

Hello, recently I had some problems with my navigator, when I start opera gx, kaspersky blocks the www.google.com address just like gmail.com, at first I thought it was just an error and switched to google chrome, but I found the same problem, the screen says that it avoided entering an unreliable website and the certificate name is not valid, something that is strange because google is marked as a safe website, i saw some recommendations of adding google to a list of URL of trust, but the problem is not solved. Its pretty annoying because in any moment kaspersky blocks the adress and 2 or 3 hours later or after reboot my laptop the problem is gone, only to happend again tomorrow What can i do?