Hello @rd1600, Welcome! Confirmed. Our tests: Chrome, Chase.com selected from google search, does not open Protected browser Firefox, Chase.com selected from google search, does not open Protected browser Chase.com selected from Safe Money app, does open a Protected browser to our system default browser → Firefox Version & patch Chrome, no Protected browser Firefox, no Protected browser Firefox, selected from Safe Money app ➡ Log a case with Kaspersky Technical Support → follow the template image 5 above, include: What caused the problem? Did you try to solve the problem? How? Text from an error message (or attach an error screenshot to your request). Image? Video? Community topic URL? ➡ After submitting the case, you’ll receive an automated email with an INC+12digits reference number, then, normally, within 5 business days, a Kaspersky Technical Support human will be in touch, also by email, you may continue to engage with the Kaspersky Technical Team via email or by updating the INC in your MyKaspersky account. When feedback from the Kaspersky Technical Team is available, please share it here in the Kaspersky Community? Thank you🙏 Flood🐳 +🐋 Flood, Thanks for taking the time and confirming this issue. I did open a case with tech support team. However, the only responses that Im getting are steps to troubleshoot the issue or send GSI reports. I would have done so if others were not able to replicate this issue. But since we confirm that this is a valid issue with the product and Chase.com and that its affecting everybody, I dont see the point of sending system specific reports or further information and following a rabbit hole. If you know any person who can take this issue and report it to the Dev team to fix it, I would really appreciate it if you let them know of this issue. Otherwise, I think I m just wasting my time with the support team. Thanks.