raviparker

Nikolay, I found that after increasing the event count in properties of Administration server helped me solving the issue. Also I unchecked unwanted events that were getting stored on AS. Thank you for your kind support and guidance.

Dear Tilu, Make sure you are using account with administrative rights while deploying package remotely.

Absolutely correct!

Whatever be the case, till the device you are talking about is connected to internet, the database will automatically update. Don’t worry.

Maybe this can help doing it the first time by the user: When user encounter this page..

Can you please share me the steps or some knowledge base article to perform the backup restore of DB. As this is a production server and i don't wish to mess it up.

Hey Daru, Use the web control feature of Security Control node of KES policy. Add your above mentioned wildcard links and apply the block rule. I hope that works.

I don’t think Kaspersky is the issue here. Did you tried Opening the same website with any other browser? Because browsers too block such requests and don’t allow you to proceed further.

Dear Nikolay, We have a Microsoft SQL server 2016 installed on the same machine where Administration server is. The above are on Virtual Machine. Do you mean we should try backing up the SQL alone or there is some method from Kaspersky Security Center. Please advice on this.

Dear Nikolay, Please find the GSI report attached.

Thanks for your support in this. I’ve tried re-creating the task but the issue still persist. I have started the GSI report on KSC host server. Waiting for it to complete. Once completed i’ll attach here for your review.

I’m using KES version 11.2.0.2254 and KSC network agent version 11.0.0.1131. Everything was working good, I don’t what happened suddenly.

I would suggest, before installing Kaspersky, install any updates from microsoft from check for updates in windows option. Once windows updates are installed, install the latest version of Kaspersky for File server from the website. That may help.

Lock also enables inheritance to flow down to child policies or clients. If lock is open, subsidiary policies or clients can modify those settings. This is the only way how KSC works and cannot be changes as far as I know.

We have KSC 11 installed to manage 1500 devices. It has been found recently that old tasks and even new tasks are scheduling their run but they actually not run. On devices it shows as scheduled but do not run. I’ve also created a test group and added few devices and created a device and tried running it but same thing is happening. It does not run and keep it scheduled. Please look into the matter.