[You have exceeded the maximum number of activations allowed for the entered activation code]

ware i found "Incident reference number"

[You have exceeded the maximum number of activations allowed for the entered activation code]

Sorry for speaking in my language, I contacted support more than once, with no response. Note that the problem is the failure of the first device, and when I replaced the device, I logged out of the old device.. and when I tried to activate the version, the error message appeared that I had exhausted the number of times to enter the code.. noting that the number of days remaining for validity is 290 days.. and I think this is a kind of lack of credibility at kasper Corporation

[You have exceeded the maximum number of activations allowed for the entered activation code]

اتصلت بالدعم اكثر من مرة.ولم يتم الرد. علما ان المشكلة هي تعطل الجهاز الاول وعندما استبدلت الجهاز قمت بتسجيل خروج من الجهاز القديم.. وعند محاولة تفعيل الاصدار ضهرت رسالة الخطا باني استنفذت عدد مرات ادخال الرمز.. علما ان عدد الايام المتبقية للصلاحية 290 يوم.. واعتقد ان هذا نوع من انعدام المصداقية في شركة كاسبر 

[You have exceeded the maximum number of activations allowed for the entered activation code]

انا ايضا تضهر لي هذه الرسالة واتصلت بالدعم وكان الرد غير واضح

Edit
Rafidiq wrote :
"I also got this message and I called support and the reply was unclear"