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  1. If you experience any issues while using Kaspersky Security for Windows Server, you can run diagnostics and try to fix the issue yourself before contacting Kaspersky technical support. Step 1. Disable application components one by one Disable one application component, restart the application and check if the issue reoccurs. If the issue persists, try disabling other components one by one in the same manner. If you defined the component that caused the issue, write down the name of the component and proceed to step 5. If the issue is resolved, move on to step 2. Step 2. Stop Kaspersky Security Service Stop the Kaspersky Security Service (KAVFS) service and check if the issue persists. If the issue persists, go to step 3. If the issue is resolved, move on to step 5. Step 3. Reinstall the application without the Exploit Prevention component Reinstall the application without the Exploit Prevention and check if the issue persists. If the issue persists, go to step 4. If the issue is resolved, move on to step 5. Step 4. Reinstall the application without Exploit Prevention and Script Monitoring Reinstall the application without the Exploit Prevention and Script Monitoring components. Check if the issue persists and proceed to step 5. Step 5. Complete the troubleshooting Check if all operating system components are installed and work correctly Submit a request to Kaspersky technical support via Kaspersky CompanyAccount. Please include a detailed description of the issue. In your request, specify the step that helped to resolve the issue and the name of the component that caused the issues. Regards, Rachel Gomez
  2. Resolution To resolve this behavior, change the default time-out period on the shared network computer. To do this, use one of the following methods. Method : Using Registry Editor Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. Use Registry Editor to increase the default time-out period. To do this, follow these steps, and then quit Registry Editor: Click Start, click Run, type regedit, and then click OK. Locate and then click the following key in the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanserver\parameters In the right pane, click the autodisconnect value, and then on the Edit menu, click Modify. If the autodisconnect value doesn't exist, follow these steps: On the Edit menu, point to New, and then click REG_DWORD. Type autodisconnect, and then press ENTER. On the Edit menu, click Modify. Click Hexadecimal. In the Value data box, type ffffffff, and then click OK. The client-side session is automatically disconnected when the idling time lasts more than the duration that is set in KeepConn. Therefore, the session is disconnected according to the shorter set duration value between AutoDisConnect and KeepConn. To change the time-out duration in the client-side during a UNC connection, specify the arbitrary time in KeepConn. Locate and then click the following key in the registry: Location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanworkstation\parameters Value: KeepConn Data type: REG_DWORD Range: 1 to 65535 (sec) Default value: 600 sec = 10 mins Greeting, Rachel Gomez
  3. Steps are given below- Windows 10 has built-in Mail and Calendar apps. To open them, search for Mail or Calendar on the taskbar, and select the icons from the search results. Calendar and Mail app on Start You've found the apps, now make them useful by adding your accounts. If this is the first time you're opening either Mail or Calendar, follow the instructions on the Welcome page. Otherwise, do the following: In the Mail or Calendar app, select Settings at the lower left. Open Settings Select Manage accounts > Add account, then choose an account, and follow the instructions. Your mail and calendar will automatically start syncing. To add more accounts, return to Settings . A few more handy things: No need to add the same account twice—when you add it to one app, the other app automatically connects to the same account. Switch between Mail and Calendar by selecting Switch to mail or Switch to calendar on the lower-left side of the window. To see the contacts associated with your accounts, select Switch to People to open the People app. Switch between Mail and Calendar Delete an account at any time by going to Settings > Manage accounts. Choose the account you want to delete, and then select Delete account. If you've signed in to your PC with a Microsoft account, that account is added automatically to the Mail and Calendar apps and can't be deleted. But you can remove any others you added yourself. Regards, Rachel Gomez
  4. Ways to resolve the issue- Restart your Mac Restarting might help because your Mac then automatically renews the internet address it was assigned when joining the Wi-Fi network. Or you can renew the IP address manually. This is known as renewing the DHCP lease. If the lease expired and the address is already in use by another device, your Mac is assigned a new address. Update your Mac Update the software on your Mac, and make sure that the date and time are set correctly. Check VPN or other security software If you installed VPN or other software that monitors or interacts with your network connections, that software could be affecting access to the internet. Learn about network issues related to VPN and other software. Use the built-in diagnostic tools Wi-Fi Recommendations. Click Wi-Fi in Control Center or the menu bar and check for a menu item named Wi-Fi Recommendations. If you see it, your Mac has detected an issue and has recommendations. Choose Wi-Fi Recommendations to learn more.* Wireless Diagnostics. Press and hold the Option key on your keyboard while clicking Wi-Fi in Control Center or the menu bar, then choose Open Wireless Diagnostics from the menu. Learn more about using Wireless Diagnostics to analyze your wireless environment. Update the Wi-Fi router If you manage the network's Wi-Fi router, install the latest firmware updates for the router, as recommended by its manufacturer. It might also help to simply restart the router and use Apple's recommended settings for Wi-Fi routers and access points. This may help you, Rachel Gomez
  5. Use these quick tips — Close Apple Mail and restart your Mac. Deactivate Gmail on your Mac, then activate it again. Remove Gmail from your Mac, then add it again. Remove Gmail from Keychain and enter your password manually. Turn off two-step authentication for your Google account. Enable access for “less secure apps” in your Google account. Add Gmail manually using “Other Mail Account” in Apple Mail. Greeting, Rachel Gomez
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