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  1. I reset my router and found out its blacklist wasn't working which is what was causing trouble. Now KIS updates automatically, scans automatically, Steam updates are fine too! Problem has been fixed. Big thanks to FLOOD for helping me out!
  2. I see Kaspersky Secure Connection in my tray but I never used it and it's currently Off. I don't use any VPN. I don't think I have McAfee installed, it's not in my Apps list. What additional features does Kaspersky extension provide?
  3. I do, although I haven't seen yellow or red ones yet. Her KIS is older than mine, I think it's version 14-something so she doesn't get shields. If we manage to resolve this problem I'll reinstall newer KIS (she has Win 7 and PC is pretty old & slow so I was worried that it might not be compatible). I just didn't pay enough attention to which version she was running, that's my fault.
  4. Okay, I created system restore point. My router model is ASUS RT-N10E. I will get back to you with GSI and windows logs shortly. On my PC the only extension I see in Chrome is Kaspersky Protection but it is currently Off, the same goes for the 2nd PC. I do not know what it does and had assumed having KIS was enough.
  5. Oh, and I haven't attempted to go on that site myself, I'm too scared. :( I was googling if anybody else had adware problems after visiting "kwikeer" site which is where I believe my mum got adware. While scrolling down the results a notification from KIS popped up saying it stopped 2 java scripts firing.
  6. Hi, Yes, I was afraid that because it popped up during search results page that it could've infected my PC or router (which is password protected, not default password). So I decided to block any further attempts on router level. That's right, KIS will not update while the word is blacklisted. It doesn't stay at 0 but downloads extremely slowly and eventually fully stops with error message "Network failure while downloading updates". I haven't done factory reset on router as it takes awhile to set up from scratch and I currently don't have anybody who could help. :( No, I haven't reset KIS to default settings but I haven't touched its settings to begin with, only to set it to update at a certain time. I will look into how to make system restore point and do that. I was afraid of this java script because one day before it happened, mum's PC - which shares my network - got some kind of adware. It would present her with a pop up ad window on safe websites (vk, facebook), with Adblock enabled. Perhaps the same java script is to blame? Although I haven't visited any of the sites she did. I purged all cache, cookies and temp folders and the problem has stopped. Her PC runs different older version of KIS as the PC itself is older. I don't know if this information is of any help though.
  7. I will try to answer to the best of my ability, I'm not very good with PCs. Kaspersky Internet Security 19.0.0.1088(f) Windows 10 Home, Version: 1803, Build: 17134.829 It was just a google search results page, I don't remember the exact search. I haven't clicked on any of the results, just scrolling down. I was told it's very unusual that search results page would have any dangerous java scripts on it.
  8. Hello. I have 2 PCs in my house, one is mine and one mum's. She caught some kind of adware and while googling advice how to deal with it, my own Kaspersky blocked a dangerous java script. It was weird because it happened on google search page. That script came from domain "fairlotto". To be safe I added it to my router's url keyword blocker. This is where it gets weird. Somehow because of the block on all urls containing "fairlotto" neither my KIS nor Steam can update anymore until I take the word out. Steam can update itself but not any of its games. KIS just has networking failure error message. As soon as I remove the block on word, however, both update without any issue. Why does this site interfere with updates? I can browse the rest of the internet fine with this word being blocked. All online games work fine, youtube and twitch have no issues, any other site loads as usual. I checked my router and network settings, and neither have been tampered with. I also wonder why there was a dangerous java script on google search page?
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