[URL adviser not working plus the extension is not working]

Hi @FLOOD ,

Thanks for trying to help me. I did the following and it seems to have resolved the issue.

1. I uninstalled and uninstalled all browsers, email clients 
2. uninstalled kaspersky patch version f
3. used kaspersky removal tool
4. then reinstalled kaspersky patch version g
5. and reinstalled browsers and email client 

Now it works but I do have some doubts.

If the URL advisor symbol does not appear on a browser like opera then would it mean the web antivirus will not work with opera?

[URL adviser not working plus the extension is not working]

HI,

I am using kasperskay security cloud free version, The URl advisor and the Kaspersky extension are not working.

I tried

• reinstalling the KSC
• I updated all browsers
• reset the settings in KSC 
• Turned off and then on the script injection option and extensions options in the kasperskay settings

But no use, the URL advisor is not working. I am wondering If the web antivirus is working ?

1. I am using windows 10
2. All browsers are updated yesterday ( chrome, firefox, opera, Brave)
3. Extension version is 30.147.100.0
4. Kasperskay version 20.0.14.1085

Please help