[[INC000012758214] Technical Support]

Hello @PrancingHorse, 

Welcome!

1. Did you log a request with Kaspersky Technical Support? 
2. IF “yes”, did the automated system send you an email with an INC+12 digits reference number? 
3. When did you contact Kaspersky Technical Support - date & time? 

Please let us know? 

Thank you🙏

Flood🐳 +🐋

Yes I did. The reference numbers is INC000012758214.

I contact Kaspersky Techincal Support on the 30th April/ 3.15pm.

Thanks

[[INC000012758214] Technical Support]

Hello! Any idea why the technical support haven’t reach me yet? I already send a request to them on my Total Security Anti-virus. It exceed the maximum entries.

 

Thanks.