[restart is required - windows 10 / 7 pcs]

Just find this thread and have the exactly same issue too.

https://community.kaspersky.com/kaspersky-corporate-products-27/still-need-restart-required-ofter-turn-off-on-computer-on-win10-8462

 

Will ignore it at this moment if they are still being protected by KES. 

Hello,

Restarting the device will make those warning signs go away.

Also, don’t worry about the protection of devices as they are still being protected by KES. 

 

 

[Still need restart required ofter turn off / on computer on Win10]

@felicien55 

Yes. very little feedback on this problem and didn’t find any problem on Win10 itself. Ever asked for help from local support and they found that restart required after check the GSI log.  😂

Anyway, How is the 11.3? Does it help?

 

[Still need restart required ofter turn off / on computer on Win10]

@andrew75 I agree now.

@nexon Do you mean that our win10 PC may has problem?? If the PC is win7, it won’t have this problem.  

Most of the Win10 clients have this same issue.  It’s not reasonable to inform clients to reboot their computer.  

[Still need restart required ofter turn off / on computer on Win10]

Here is out clients info.

Network Agent: 11.0.0.1131
Kaspersky Endpoint Security for Windows 11.2.0

Windows 10 Pro. Ver1909

 

We upgraded win7 clients to win10 last few months. Sometimes clients will prompt for restart as below.

But client computer is shutdown properly without sleep everyday. Then turn off power on next working day. The above Restart required (or in KSC) is still there.

If restart it manually, the message will be cleared.

 

It seems not make sense for restart it manually as user has turn off computer properly. Why needs them to restart computer once?  Any advise or if there are any problems here. Please help.