Piyush
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Posts posted by Piyush
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1. Alcatel A3A_10_4G, model 8077M, Android ver 9
2. 1.88.0.9
3.Alcatel is child phone.
4. Issue exists from day 1 of installation.
5.not getting updates on parent phone.
6.reinstallation done several times and even done restart of phone .
7.KSK is premium.
pls note iam getting all info when I open the app in kids phone . But goes out of sync once tab screen is locked.
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App is going idle whenever I lock the screen.
While reopening the app, it's again get sync and works properly.
It's installed in Alcatel tab
App going idle
in Kaspersky Safe Kids
Posted
1. Whenever my kid uses the phone, app should start sending info automatically which is not happening. I ve to open the app in kids phone each and every time kid uses phone.
2. I try in parent phone to get update while kid is using phone. But I don't see any update , so I take my kid phone and open the app in kids phone post which I start getting updates.
3. Attached.
4. Done several times at both parent and child phone simultaneously.
5. No security policy restrictions.
6. All info means, location , what app kid is used and all the info is received after opening app in kids phone each time.
7. 1 and 2 is visible when I open the app, but 3 not on screen
Actually whenever kid uses phone , app should also active and should start sending usage details. Why I should open the app each time.
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1. Alcatel A3A_10_4G, model 8077M, Android ver 9
2. 1.88.0.9
3.Alcatel is child phone.
4. Issue exists from day 1 of installation.
5.not getting updates on parent phone.
6.reinstallation done several times and even done restart of phone .
7.KSK is premium.
pls note iam getting all info when I open the app in kids phone . But goes out of sync once tab screen is locked.