[kaspersky Endpoint Security activates and then loses license activation]

In case anyone encounters a problem similar to this one:

With the help of Kaspersky support, what solved it was to download the key file from https://keyfile.kaspersky.com/en/ (since I only had the activation key) and activate KES with the key file.

[kaspersky Endpoint Security activates and then loses license activation]

In addition to the previous post, event 201 "Event type: End User License Agreement violated" was also found in Windows Event Viewer under "Kaspersky Endpoint Security". Any tips on how to resolve this situation are most welcome!

[kaspersky Endpoint Security activates and then loses license activation]

Hello,

When trying to activate KES by entering the activation key (I was not given the key file), for a moment the activation is completed (Activation completed successfully) and then shortly after it goes back to not activated again (Application is not activated).

I've already tried uninstalling/installing KES both locally and deploying via KSC but the problem persists. What can be done?

 

Device operating system: Windows 10 Pro

Kaspersky software:

Kaspersky Endpoint Security for Windows (11.10.0) (English) (Lite encryption) 11.10.0.399

Kaspersky Security Center 13 Network Agent (13.0.0.11247)

Kaspersky Security Center 13 13.0.0.11247

[This operation requires a license for the feature Vulnerability and Patch Management.]

As far as I could verify (in KSC Server properties), the two license files ( .key files) that I received from Kaspersky, were already added to KSC before the error message I mentioned in my previous post.

 

So, should Kaspersky have to send me some other license file (in addition to the two that I received and added to the KSC) so that I would enable the patch management functionality?

[This operation requires a license for the feature Vulnerability and Patch Management.]

Hello!

We have a license called "Kaspersky Endpoint Security for Business - Advanced Brazilian Edition" (Kaspersky Security Center 10.5.1781).

When we try to run a task called "Install required updates and fix vulnerabilities" we get the error message "This operation requires a license for the feature Vulnerability and Patch Management".

What do I need to do to run this task?