pepi
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How to ask when I cannot send request: that is first message in this thread. Look at start. This is ridiculous: system tell me that I have license that is active, and have many days left, and none device use it, and still I cannot activate or transfer license to my new computer. I cannot send request. So what else to say: then it was my last license from Kaspersky. This system not needed by me: I am treated like thief ( or idiot), and still no one here give me any "normal answer" Very disappointing :(
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I try for days to send report to Kaspersky to help me transfer license from old , broken computer to new one: but always got same error . So how to contact Kaskpersky when server is down for days???? Anyway I have old computer with Kaspersky Internet security 2019 on Windows 7 x64 machine. Then I disconnect it in My Kaspersky and try to transfer that same license to my new computer that run Kaspersky Internet Security 2020 with Windows 10 x64. First time I got error Exceeded number and that is all. Every next time when I try to transfer license got Activation error . License is active, currently not attached to any computer and it is valid ( 268 days left) It is a little funny such a big corporation like Kaspersky cannot fix server for days