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PCMouse

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Everything posted by PCMouse

  1. Hello, thank you for your response. Before i download the GSI tool, I just want to make sure I will be able to remove it. Will I be able to permanently delete the GSI tool when i am done using it? Thank you!
  2. I am going to remove Kaspersky Free Version. I do not want to try to make it work, i just want it off my PC. I am going to use the Removal Tool. How do I prepare? How much damage can happen from using the Removal Tool? Do I need to back up all my software? What’s the worst that can happen?
  3. I have gone to Control Panel “Programs and Features”, and tried to uninstall from there. The Kaspersky Uninstall Tool window came up, but the progress bar did not show progress for twenty minutes or so, and I had to force-shut down the computer to close the window. No I do not have a VPN.
  4. What do you mean “upload the zip folder to cloud?” I am not very high-tech. Thank you for your help.
  5. I installed Kaspersky Free Anti-ransomware last night. Today, I notice it takes a very long time to shut down (in addition to blocking video). Can this be fixed? If not, i want to uninstall it. I tried to uninstall and it would not leave. Please help.
  6. I just installed Kaspersky Free Home Anti-ransomware last night before powering down the PC. I have Windows 7 system. Today internet is slow, and then I discovered Youtube videos will not play, but rather after much straining there appears a message telling me to restart my device. Sometimes the video plays with no sound for a few moments then it goes back to no video at all. It is like this on Facebook and Bitchute as well. I tried to uninstall Kaspersky but it will not leave. Please help!!!
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