PaulyD
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Posts posted by PaulyD
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When logged My Kaspersky Portal, and choosing VPN, the following disclaimer is shown .. supporting the aforementioned concern:
QuoteWarning!
Use of Kaspersky VPN Secure Connection is regulated by local legislation. You may use the application only for its intended purpose and without violating local legislation.
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Hello,
Asking the community, as I've been running in EXHAUSTIVE CIRCLES with the support-experts at Kaspersky Labs support.
Kaspersky Premium has been working, flawlessly, on an older desktop that I have reserved for kids and guests. Hence, why it's still on an older O/S. It's fully locked down, in regards to the standard User's ability to affect change.
QuoteCALL OUT : I'm not here to entertain lectures, correct as they may be, on the aged O/S which, earlier this year, saw Microsoft cease its support / patching.
Point being, during the prior AUTO-installed Version-Update of Kaspersky Premium a few months ago, and without my consent, it (1) REMOVED my ability to access Parental Controls, (2) attempted but failed to auto-engage Kids Safe, and (3) REMOVED the prior settings I had engaged. You heard me correctly - Kaspersky now allows ANYONE to download EXE, ZIP et al. , contrary to my former settings / preferences.
To provide added insight, I had long ago opted-out of their lackluster "Kids Safe". This action auto-enables the Parental Controls feature inside the main Kaspersky Premium app. The feature and its settings were working perfectly, prior to aforementioned auto-update, wherein I had settings such as DISALLOWING ALL users from performing downloads (such as EXE and ZIP), with the exception of the Local Admin. As stated, this was working flawlessly and is a standard security practice on any computer.
The support team then asked me to manually install Kids Safe, providing me with a download URL to that installer. This doesn't work nor does it throw any errors or logs as to why .. it merely completes without any sign of Kids Safe being present - desktop icon, Start Menu, or on the hard drive itself.
On my own, I did a FULL uninstall of Kaspersky Premium, rebooted, followed by a full install and from-scratch reconfigure. Despite this rigorous attempt, neither Parental Controls re-appeared .. nor did Kids Safe engage even after the app's initial launch prompted me about Kids Safe .. showing the PhD's review .. etc. NADA.
The support team requested I provide them with a "Traces Archive" data-collection, using their support tool, to which I gladly obliged. They responded a week or so later with this:
QuoteOur experts have just replied to us and we can see the following registry entry:
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\KasperskyLab\\AVP21.13\environment]
"SuggestSafeKids"="0"
It shows, that Parental Control must work on this PC. Probably it is the bug.As most savvy users will note, this HKLM Registry area is NOT accessible for changes; not even for the Local Admin.
I immediately responded, asking for insight on how that may be changed ... perhaps, by a special boot-time fix they could supply. This request was completely ignored. Instead, they next asked to Remote into my computer. As much as I do appreciate and promote Kaspersky Labs products, I don't wish to allow anyone into my private network ... especially, without even providing a hint as to their plan of action. Preposterous request, at best.
The support team then asked me to perform the following steps, despite my (prior numerous times) disclosing that their app no longer prompts to "Restore Parental Controls" nor allows me to perform even a stand-alone install of Kids Safe!
QuoteIf it does not work, please provide us traces, collected by the following scenario:
1. Open the main application window of Kaspersky.
2. Click Customer Service icon in the lower right part of the Kaspersky application window. This opens the Customer Service window.
3. Click the Support Tools link to open the Support Tools window.
4. Enable application tracing
5. Click on Save
6. Reboot PC
7. Open product and click on "Restore Parental Control" - We suppose, it can be just link on knowledge base article.
8. Click the Support Tools link to open the Support Tools window.
9. Disable application tracing
10. Click on Save
11. In the Support Tools Window, Click on Send Report to Customer Service.
12. Uncheck Operating System Information
13. Click on Save report on your computer
14. Enter the File Name Traces, save the archive in a location you will remember and click Save.
15. Please send us this Traces archive.
It is ENTIRELY UNACCEPTABLE that Kaspersky has not only removed my Parental Controls .. but their action has REVERTED my Security Preferences thereby allowing ANY user to download EXE, ZIP .. and, MOST DESTRUCTIVELY, drive-by downloads engineered specifically to exploit vulnerabilities on ALL O/S .. especially, those aged / out-of-support.
This action has now forced me to bear the expense of replacing that entire computer with newer hardware and current O/S, as it's too old to properly host the demands of a newer O/S.
Anyone with this experience, please opine.
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Does Kaspersky VPN have an app for Smart TVs Televisions on Android O/S ?
If so, what is the side-load URL, as my tele will not be connecting to Goolag (app store, et al) any day soon?
Presently, my TV leverages …… VPN and (1) it was simple to direct-download and install and (2) it works FLAWLESSLY on me tele.
Thank you!
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Following suit per the above, does Kaspersky collect and retain logs of VPN traffic (entry / exit nodes) and, assuming so, what is their policy on providing such info to govt and/or law enforcement, should they be pressured in doing so?
This is precisely one of the reasons I stick with another VPN, on my devices, as their policy is ZERO log retention and, hence, ZERO compliance in throwing Users under that proverbial lorrie. -
This is precisely one of the reasons I stick with another VPN, on my Android devices ... specifically, my SmartTV, where I have no such issues, including switching Countries, etc.
Were you able to resolve your Country-swapping issue?
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This is precisely one of the reasons I stick with …… VPN , on my Android devices ... specifically, my SmartTV, where I have no such issues, including switching Countries, etc.
Were you able to resolve your (presumably, mobile dev) issue?
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Thanks, Edgar / Flood, for the prompt reply.
» In KTS Reports, for the time period in question, are there are events that match “Unwanted network activity”? Open KTS, select More Tools, select Reports, select Detailed Reports, select All Events…
There are not, unfortunately; at least, nothing with that language. While I know this alert to have occurred on 16-APR, I chose ALL EVENTS for 30 DAYS history and, in the search box, typed “unwanted”. The only result was my own attempt to locate a discussion which is part of the aforementioned frustration, as I’ve found KTS to be lackluster in capturing all of their alerts for archival and research purposes:
16.04.2020 23.18.10;
https://duckduckgo.com/?t=ffab&q=kaspersky%20unwanted%20network%20activity
;Blocked: 0 banners, 4 web content objects. Allowed: 0 banners;0
» Are there unknown applications started before the startup of Kaspersky Total Security?
Where would I check for this specific condition? I believe to have KTS configured to fully startup, prior to any other functionality / internet access / etc. At least, that’s how I’d prefer it.
I am a lifelong fan of Kaspersky Lab solutions, despite my aforementioned frustrations which seem to persist across numerous product releases spanning a number of consecutive years. I’ve worked with both McAfee and Symantec, in professional and private settings, and BOTH have been compromised. To date, I have not had any such issues with KTS.
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Kaspersky 2020 Total Security 20.0.14 And it’s even more frustrating that this message offered no insight, no “details” link to click, to view more info and/or take action. In fact, there’s no trace of it in any log, unless I am looking in the wrong area. Had I not immediately captured a photo, using my mobile device, I would not have been able to provide it to you.
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When I logged into my computer, Kaspersky Total Security presented an alert. I cannot find any discussion on the alert message anywhere online nor in the app. I have NEVER seen this alert, in all the years of being a loyal customer.
What does this alert mean .. and what caused it .. and what action should I take to mitigate?
Kaspersky Total Security
Unwanted network activity of applications is allowed.
Network activity was monitored before startup of Kaspersky Total Security
Concerns Regarding Kaspersky VPN Data Handling
in Kaspersky VPN Secure Connection
Posted
Thanks, Berny. However, the content at that link does not answer my question about entry / exit node log retention.
Compare with NordVPN - their Privacy Policy clearly states that such logs are NOT retained. What of Kaspersky??
While I have your attention, does Kaspersky offer an Android version of their software VPN, for installation on a Smart TV? For reference, NordVPN does.
Obviously, I'm considering switching .. but not if doing so requires SACRIFICE of the above!