[Newly purchased licenses over writing existing's licenses [moved]]

I have the Kaspersky Endpoint Security Cloud service: I just tried to increase my User (device) support count with an additional license key, but rather than increase the support count by 5x additional licenses, it downgraded my entire license count to just 5x devices.

 

So far talked to 3x Techs who do not support Kaspersky Endpoint Security Cloud, 2x Bots who haven’t got a clue, and lady from head office who promised to get someone call me back (but obviously) they haven’t.

[Cloud: Scans Quick option]

Ah, thanks, yes it does need to be in Cloud business section.

[Cloud: Scans Quick option]

The only daily scan I schedule is the full Scan, how about you add the ‘Quick Scan’ option to the Business Cloud service?

[MacOSX Cloud AGent warning [MOVED]]

Oh, I forgot to add, when I said it produces an error, this stays until the computer is rebooted, so even when it comes back from suspend the error hangs around until a reboot.

[MacOSX Cloud AGent warning [MOVED]]

Hi, I’ve put the Cloud agent on a couple of Macs, seems to work as advertised, yet when the Mac goes into suspend mode i.e. User closes the lid, it produces a warning on the Management system. Any thoughts?

Device status:
 Warning
Device status stated by the managed application

Device model and OS:
Mac OS X
Version of Kaspersky Endpoint Security for Mac:
11.1.0.210
Network Agent version:
12.0.0.77

[Delivering Windows Registry key Changes- like Group Policy [MOVED]]

Hi, you did not mention to work with KES Cloud ;)

Unfortunately this platform does not provide any remote customizedprovisioning feature.

Cesare

Is it on the roadmap?

[Delivering Windows Registry key Changes- like Group Policy [MOVED]]

Hello,

take a look at this tech note: https://support.kaspersky.com/12765

Cesare

It’s a decent answer, but we don’t seem to have the packager in the Cloud Console with an ability to package anything, it just holds the default install for Mac & PC clients packages, no ability to wrap that reg up and deliver it as per the link you provided :-/

[Distribution Package Missing 'Prepare' Option Kaspersky Endpoint Security Cloud [MOVED]]

Trying to push some registry keys onto my endpoints, I’ve exported my keys and made my change.bat file, now to create the Package: The instructions say go to ‘Distribution Packages’ and “Prepare” package by pressing the ‘Prepare’ button- there is no prepare button  (see screen shot). Any ideas?

 

[Delivering Windows Registry key Changes- like Group Policy [MOVED]]

Is there any way that Kaspersky EP can deliver Windows 10 registry keys to the end computers, in much the same way as delivering (Group) Policies? I work in an environment of stand-alone computers, although they are Win10Pro we have no Microsoft Domain and therefore no way to deliver policies.

[Adding a USB Device exclusion- can't get it to owrk [MOVED]]

Ah, scratch that, it’s now working as expected, seems to need an hour or so to get the revised config out. Might be a cool feature to add a push option within the console.

Still have no idea what to do with that key file ;-)

 

Thanks.

[Adding a USB Device exclusion- can't get it to owrk [MOVED]]

End Point Security Cloud11.5 For Windows.

 

Turned on the Device blocking, works as expected, stops the Devices being used. Now I’m testing to see if I can exclude a USB type. I’ve added the device (see screenie), but this device is still blocked.

 

FYI Could not find anything in the KB about how to use the exclusion request on a Temporary basis (generates a key file) or Request on a Perm basis (through the system console messages).