[Trojan.Multi.BroSubsc.gen difficult to remove]

Application: Kaspersky Endpoint Security for Windows
Operating system: Windows 10 64-bit
Computer name: PC1
Domain: DC
Notifications:
Critical event: 10/05/2021 14:50:03:
Event type: Malicious object detected
User: DC\007 (Active user)
Component: Virus Scan
Result description: Detected
Type: Trojan
Name: Trojan.Multi.BroSubsc.gen
Threat level: Exactly
Precision: High
Object type: File
Object name: System Memory
Reason: Expert analysis
Database release date: 10/05/2021 11:45:00




Application: Kaspersky Endpoint Security for Windows
Operating system: Windows 7 SP1 64-bit
Computer name: PC2
Domain: DC
Notifications:
Critical event: 10/05/2021 14:42:09:
Event type: Malicious object detected
User: DC\008 (Active user)
Component: Virus Scan
Result description: Detected
Type: Trojan
Name: Trojan.Multi.Accesstr.ash
Threat level: Exactly
Precision: High
Object type: File
Object name: System Memory
Reason: Automatic analysis
Database release date: 10/05/2021 11:45:00

[Error install the NetAgent 11]

Olá, consegui resolver o problema atualizando o agent.

Obrigado

[Error install the NetAgent 11]

Thank you for your support raviparker

It does not work, it does not appear to uninstall.

 

[Error install the NetAgent 11]

KAVremover does not appear to uninstall Kaspersky, as it is not installed

[Error install the NetAgent 11]

When I try to install the agent NetAgent_11.0.0.1131, I get the error “rolling back action”

I cannot install the agent. Please help.

Attached you can find GSI report.

 

https://link.stara.com.br/download.php?id=775&token=ewjXt9r2VnbEYL283HxcJ6EAqjeutxiy