Hi
I believe i have issue of switching to the "new" free kaspersky app.
I have used kaspersky for years, and now it says that my subscription is expired which seems to be the same problem for many who have posted here but i cant seem to find an answer.
so from what i have learned is that kaspersky has made some sort of switch to a "new" "kaspersky free".
so i assumed that means i need to install that new one and so i did, but the installation process left me empty handed. it didnt tell me where it installed it. i believe i still have the old version. the only kaspersky i see is from the icon bottom right of my screen that shows version "kaspersky free 21.8.5.452".
Is that the old one or is it new?
if its the old one then how do i find the new one?
I have windows 7
I downloade it from:
https://www.kaspersky.co.uk/downloads/free-antivirus
file name is: kaspersky4win202121.8.5.452en_33704.exe
did i download/install the new one correctly?
if i tried to install it again it would say that i already have it installed.
i also realize that the accounts have to be in sync. i explored the options inside my account from the web and it only offers paid versions.
I tried to give as much information as i could, and im sorry if it has already been answered. im quite confused, it just seems its no longer free.
