onemanorgy

WOW OUTRIGHT [Removed] and getting the run around. Not the forum being able to refund it. Them putting buffers up to stop people from getting Refunds. Money is hard earned and scarce these days. I told the CHAT REP I USED USA.KASPERSKY.COM to purchase domain was clear as day. figures. this company (N)

Was in chat, clicked jpeg link. Upon clicking link i notice took more than 10 seconds. became suspicious. After I exed out I could not connect to internet in Chrome browser. Had to call my ISP to reset. After I was able to get back internet service I put link into VIrustotal and informed me was Phishing link according to Kaspersky. Only bought Kaspersky via Usa.Kaspersky.com as I thought it was professional enough to be the only url inspector to recognize it is Phishing. After bought, activated Total Security and Started Scan. Then contacted tech support live chat. And we are at the situation we are at now. Id like refund.

I was told to just remove my activation code…. yet i’m told in the system order not exist. I want my money. Moderator Edit: Screenshot with activation code deleted

I’d like my money back and going with another ANTI VIRUS. I hired someone for 20, after Kasper Scan, found nothing. This guy did and used a free software. I put in my credit card and email, this is response I receive when putting in details. I shouldnt of had to pay 100 dollars at first and Asked this Tech support rep for a partial refund. I used Usa.Kaspersky.com to purchse Seems we’re going in circles here and I’m not getting assitance. I rather just take a risk of being infected then staying up not sleeping all night, paying money and 15 minutes after I confirm my activation code in Kasper, am told I do not yet own it either because rep didn’t want to do Job, or system not updated. Not my fault. Want refund immediately. Will take risk of being infected than waiting and nothing. Moderator Edit: Screenshot with activation code deleted

Spectrum is ISP told me I had fully working internet. Yet each page visited connection error. ISP reset modem I was then able to get online and research virustotal for that scan, got scared cause came up as phishing link It did not detect anything when full scan just completed 10 minutes ago. and scanned over million files No Not during no, but when this happened i had no internet access, modem said was connected and active, but no signal. No i do not I tried logging an issue with kaspersky but told me since I do not have Kaspersky they cannot troubleshoot. I said outright [removed] I paid 100 for it. Then she told me to just scan and see what happens. But ANti Virus programs don't usually catch the phishing file…. Which makes me think Kaspersky not professional or as i thought first telling me i do not have the license, then telling me to scan. Before you read this email. I felt angry and hopeless so I said nevermind and I exed out the chat. Dear customer, Greetings! Thank you for contacting Kaspersky Technical Support. My name is Arianne and I'll be with you on this case. Unfortunately, we were unable to complete the things needed to resolve the issue as the chat session got disconnected. You might want to chat us back or you may refer to the transcript of the chat we had a while ago which was sent on a separate E-mail. Thank you and have a great day! If the suggested solution did not help or you need more information, you can simply reply to this e-mail leaving the subject line unchanged. If you have no further questions and the issue is in fact resolved, then you can simply ignore this message, and we will close this request for you within 5 days. Best regards, Kaspersky Lab Technical Support I felt it was unprofessional to just tell me I do not have kaspersky then tell me to scan after telling me I don't have kaspersky.. The window was not interrupted I left it. Nor did this person send the chatlogs via email like claimed in this email.…. I think I got drive by downloader cause I can’t get into my Paypal account now and I'm on separate computer.. This blows.

I know they gotta have my passwords. ANd a Kaspersky tech telling me to full scan I don’t think is going to protect me fully. Doesnt seem thoro. To just scan after they’re prob in my computer now I unplugged it from internet.

After i clicked my internet froze would not work, SPectrum said I was fully working. Then I ran link on virustotal, the only one that picked up it was a phishing link was kaspersky https://www.virustotal.com/gui/url/a5dab39c1f5c268b0c2e660f3dd264c132d0350a76e3979bc4996014136556e2/detection so I bought kaspersky total security.. Please tell me what to do now