[Issue with KES Cloud, deployment of KES 11.7 and Licensing]

Im sorry mr Kleine you didnt understand my disclaimer on top of my comment. For security reasons i just cant afford to wait for a solution from Kaspersky while half of my deployments are without any protection. If the latest version is broken then i will continue with the previous one.

[Issue with KES Cloud, deployment of KES 11.7 and Licensing]

Downgrade SOLUTION:

-First try to locate old instalation file (mine was “UHYKaspersky Endpoint Security for Windows (11.6.0) (11.6.0.394).exe” and unzip with 7zip. In that folder are 2 folders pkg_1 (agent) and pkg_2 (antivirus)

-Then go to program and files uninstall only the Kaspersky Antivirus. Dont uninstall Kaspersky Agent

-Go to the unzipped folder and run the installer on “pkg_2” 

-After installation reboot your windows. Your Status will be “OK” after that!

[Issue with KES Cloud, deployment of KES 11.7 and Licensing]

I am deploying lots of Kaspersky Endpoint Security in a lot of machines and every device version 11.7.0.669 shows on the online console as Critical:

“Security application is installed but it is not running”
”Security application is installed but real-time protection is disabled”

All the other deployments i made in version 11.6.0.394 are ok.

There is a problem with the version 11.7.0.669 not comunicating with the cloud kaspersky console.

I tested in a clean virtual machine and same result.