You have cost me +/- 5 hrs of my time today getting to the bottom of why I’m losing documents + images! And you want me to renew my subscription. You should be paying me, for the loss of time. £32 for 1 year and £50 for 2 years, doesn’t cover +/- 30 min’s of my time!!! I wait to hear from you via a private message. It’s all over the internet, your default settings - but did you advise your loyal customers of +/- 10 years, no!