Nikiangel

Could it be… that the plugin itself just mostly presents what KIS is doing, so because I have KIS19 and plugin version 30, that is for KIS20, the plugin displays that it can’t communicate with KIS?

Hello FLOOD, thanks for replying, yes one of the 3 Kaspersky protection plugins that appeared in my chrome browser was with a green hexagon with eye in the middle (the icon) and the version was 4.something The icon looked exactly like the one posted in the thread I linked in my first post. Unfortunately as I stated, I deleted the 2 extensions (ver30 and ver4), so can’t give more details for this now, but the version was 4. something for sure. And by gray, I mean this...version 30 always stayed gray in chrome, and in IE.

Maybe...and that’s one big MAYBE, what’s happening is that version 30 ?!? coming with Kaspersky internet security 20 ?!?, as for IE it’s the same gray Kaspersky shield gives these details: Name: Kaspersky Protection Publisher: Kaspersky Lab Type: Browser Helper Object Architecture: 32-bit and 64-bit Version: 30.253.92.0 File date: ‎Today, ‎January ‎8, ‎2020, ‏‎2 hours ago Date last accessed: ‎Today, ‎January ‎8, ‎2020, ‏‎2 minutes ago Class ID: Use count: 3 Block count: 1 File: ie_plugin.dll Folder: C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 20.0\x64\ieext However, why it is grey, why it doesn’t show how many things it blocked on the site, and why it doesn’t show the options private browsing, anti banner, onscreen keyboard when clicked, remains a mystery for me, and most likely for most of your customers. And another update from me, removed from chrome the version 30 and version 4...and disabled version 20. It seems I get the same functionality and protection like if the plugin is enabled (at least the banners and spam advertisements are missing, compared to another PC without Kaspersky) I can personally call it a good functionality, probably provided by KIS itself, but then do we need Kaspersky Protection plugin at all? You should agree it’s a mess.

Hello, for some reason recently (last few week or two) as an addition to my Kaspersky protection vesrion 20 which is green and works as expected, I got version 30 that stays grey, and … version 4 (the hexagon with the eye icon) in my chrome browser. Very similar to this thread: https://community.kaspersky.com/kaspersky-internet-security-13/kaspersky-protection-extension-not-functioning-correctly-5995 I have Kaspersky Internet Security 19.0.0.1088(k) and google chrome Version 79.0.3945.117 (Official Build) (64-bit) and Windows 10 Version 1909 (latest). I restored from a backup that I have of my OS (created like 4 months ago) but after the restore the other 2 Kaspersky protection plugins continue to appear in chrome after few hours (coming with some update from Kaspersky I believe). Can someone tell me what is this all about, and more importantly, someone look at it as I believe it affects not only me.