[Kaspersky keeps blocking Spotify App in Windows 10]

hello all, just to update you.

Finally I got it works, yes!?
What I gone thru were:
Uninstalled and reinstall Spotify, it did not work
Then I uninstalled and download latest? KASP internet security and re installed. it works straight away without any tweaking on KASP setting.

Thanks all for your effort to help.

?

 

[Kaspersky keeps blocking Spotify App in Windows 10]

6 minutes ago, Berny said:

@nickplay Did you check this

@Berny, yes done that,  I think I have to uninstall and re install both KASP and spotify, thank you all for your helps, appreciated, will report back later

[Kaspersky keeps blocking Spotify App in Windows 10]

when I tried to add exclusion to Spotify, KASP fails

[Kaspersky keeps blocking Spotify App in Windows 10]

as soon as I paused KASP. spotify works,  I think I am going to give up on KASP

[Kaspersky keeps blocking Spotify App in Windows 10]

1 minute ago, Wesly.Zhang said:

Hello, @nickplay

I don't know what situation in your side. Please take screenshot picture about the issue and upload it here.

Regards.

this is spotify screen

[Kaspersky keeps blocking Spotify App in Windows 10]

3 minutes ago, Berny said:

In addition to @Wesley.Zhang , did you download the Windows App from this location.

yes from microsoft

[Kaspersky keeps blocking Spotify App in Windows 10]

7 hours ago, Wesly.Zhang said:

Hello, @nickplay

https://www.spotify.com/ or https://community.chocolatey.org/packages/spotify

This software？

Regards.

it is  a spotify exe. file  not web based spotify

[Kaspersky keeps blocking Spotify App in Windows 10]

8 hours ago, Berny said:

@nickplayWelcome.

Can you please check  Kaspersky > More Tools > Reports ?

hi Berny, can't see any spotify being blocked

[Kaspersky keeps blocking Spotify App in Windows 10]

hi all,

Anyone can help me please, looks like  Kasp Firewall keeps blocking my spotify app in Windows 10.

I can get around it by pause Kasp protection, however every time protection resume, spotify stop working, it is so annoying.

I tried to adjust setting in Kasp.  but I am stuck.

Thanks in advance.