nexon

@SystemInfo i use O&O Defrag without problems... And i see kaspersky files defragmenting...

9 tabs opened in browser without any problem (kaspersky protection 2.4.33.0 with KPM extension)

UPDATE : I fix it. On webpage you can verify your web browser how much is secure : https://coveryourtracks.eff.org Problem with certificate : 1.) Export certificate to desktop for example and import in firefox browser https://support.kaspersky.com/common/compatibility/14620#block2 2.) needs edit user.js --> security.cert_pinning.enforcement_level 2 on security.cert_pinning.enforcement_level 1 Level 1 - Firefox ignores Windows and Firefox certificates at default. Kaspersky, from the other hand, monitor Firefox traffic through certificates. *enable strict PKP (Public Key Pinning) * 0=disabled, 1=allow user MiTM (default; such as your antivirus), 2=strict * [SETUP-WEB] MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE: If you rely on an AV (antivirus) to protect * your web browsing by inspecting ALL your web traffic, then override to current default 3.) In Kaspersky turn on “Scan secure traffic in Mozilla applications” and select “Use Mozilla certificate store”. *OPTIONAL SETUP edit arkenfox user.js - edit privacy.resistFingerprinting on false (zoom on webpages will be saved if you setup on 120% for example will be saved after you close Firefox). If you have on true then always after shutdown firefox will be reset on 100%. - edit browser.privatebrowsing.autostart on false if you want allow Kaspersky password manager addon working Also edit this if you dont want resize window because is not maximized but opens only small window. After edit this window starts maximized on your monitor also history, will be saved after firefox shutdown. All was setup on true, and changed to false. user_pref("privacy.sanitize.sanitizeOnShutdown", false); user_pref("privacy.clearOnShutdown.cache", false); user_pref("privacy.clearOnShutdown.cookies", false); user_pref("privacy.clearOnShutdown.downloads", false); user_pref("privacy.clearOnShutdown.formdata", false); user_pref("privacy.clearOnShutdown.history", false); user_pref("privacy.clearOnShutdown.offlineApps", false); user_pref("privacy.clearOnShutdown.sessions", false); user_pref("privacy.clearOnShutdown.openWindows", false); and also this : user_pref("privacy.cpd.offlineApps", false); user_pref("privacy.cpd.cache", false); user_pref("privacy.cpd.cookies", false); user_pref("privacy.cpd.downloads", false); user_pref("privacy.cpd.formdata", false); user_pref("privacy.cpd.history", false); user_pref("privacy.cpd.sessions", false); For enabling cookies on website (simply allow it on website ctrl+i then select tab Premissions --> third item from the top setup cookies or something like that (i dont have english language in firefox) uncheck apply default and in right select enable. Thats all my prefered edit for this template. If someone have problem with Firefox and arkenfox user.js look here and check your settings. Hope i help someone who use this. Arkenfox really disabling not only telemetry but a lot of stuff. Now is securest browser ever. Here are screenshots before use arkenfox (firefox default downloaded on default settings - downloaded and installed like most people have) and after.

Hey Someone check this? Error while use Network settings --> Mozilla Firefox and thunderbird --> Scan secure traffic in Mozilla apps when checked this box i see error MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE. When i uncheck then all working. I use arkenfox user.js for better privacy because firefox in stock is not so good. I tried change Use Mozilla certificate store (manually installed certificate from control panel export and import via firefox). But must be uncheck.

Just wait for reply... They will reply.

2. As you can see in this thread. I wrote that it is caused after upgrade. Do clean install Windows and thats it ?

@SystemInfo You started a new thread without checking if such a thread even exists. And it was two rows lower. It was enough to find if people have the same problem as you. This is for Tech support.

Seems like bug. Contact Tech Support https://my.kaspersky.com

Hi @Zintoki Vitaj! ? 1. Version 21.3.10.391? 2. Reinstall addon (remove from browser and manually install)? 3. Reinstall KIS? 4. If still problems contact Tech Support

Please see here same thread about 2 lines lower... https://forum.kaspersky.com/topic/limitations-of-kaspersky-33039/#comment-134017

@KasperskyUser13 yeah and you also can create support ticket... Tech support should know about this issue. They will fix it only they can do this. You can post back here with result from tech support.

@Flood and Flood's wife Okay lets see... I still have 21.3.10.391 version... Versions have been released 21.5 for example and above 21.8 or 21.9 and now is 21.13 and me? ? 21.3.10.391 i will wait if Kaspersky notify me for new version is available.

Also kaspersky doesn't update automatically major versions only patches are downloaded via updates. I never got a major version (new build) via updates or notification. Always downloading from website. Other av have this functionality for checking new version in GUI. One click with mouse and you will see if you have latest version or not. If not then av downloading... Good feature useful who wants have always latest version.

Of course you can stay on this version like me. There is no EoL for now. I think it will be supported one year this version which you have installed. Dont think... There will be a small limitations which needed to be fixed via update databases or patches. Also i recomend you contact Tech Support and tell them about this problem. You can post back here with their reply or answer.

You have same version like me. But i have it on Windows 10 without problems. You can update it to newest if it is in your region available. But please note version 21.3.10.391 is more stable than new range of products. 1. Check if you can have new version available on your region kaspersky website 2. Save license info (key) then uninstall kaspersky and do reboot pc 3. Install downloaded new version activate it with your key do manually database update and reboot.

@DyowsKow Hi, which version do you have? It is 21.13.5.506? This version is brand new released few days ago.

Did you upgraded your Windows? I mean upgrade from Windows 10 to Windows 11? Because usually thhis window notification with limitations coming after upgrade Windows. Windows which was clean installed not showing this window.

Hi, Please see https://support.kaspersky.com/kaspersky-for-windows/limitations/15781 It is general for x64 it Windows. Click on more about support for Windows 11 please and post link here.

Hello, Yes. CMD procesess are normal but usage is higher. See mine below. Dependes on how much tabs you have opened. And also Google chrome = collector...

@RoadSign78 Uninstall KIS and restart pc. Download and install KIS update database updates and restart again. Run firefox KIS will offer you Kaspersky protection addon enable it.

@RoadSign78 do you have installed kaspersky protection addon in forefox?

I never had problem with downloading KL products... But you can ask this your question on Tech Support and also ask them why only online installers are available. You can post back here with their answer if you want.

Online installer downloading approx 200 MB it is not so much. If it is slow then you have slow internet --> change your ISP (internet provider).

Hello @RahulMasal Welcome. Exists exact links for offline products but :) you will do better when you contact Tech Support and you obtain link. https://my.kaspersky.com

Should be encrypted and files in. After you renew your subscribtion then you are able decrypt vault and show your files.