nexon

Then contact support. They can resolve this.

So there will be problem with license because kaspersky not confirm that.. And you not obtain license key. Support will tell you what is wrong.

You wrote : Waiting for purchase confirmation. So it means it still not confirmed? Can you check license on your my.kaspersky account? is there any key? If yes you can simply copy key and insert it to vpn app. I did also a long time ago.

Hello, Welcome. You must login into VPN. Kaspersky automatically synchronizes your kaspersky account with licenses and VPN etc..

Hi, Did you tried click on the I forgot password? And proceed with steps..

Sorry for jumping into thread... Similar problem I can confirm... Scheduled full scan (for example every month 1st). When i see 99% (few minutes) then kaspersky crashing (automatically closes main window and icon on the taskbar). After this is kaspersky automatically restarted. Problem is when I have set it to automatic full scan schedule (scanning over 1 200 000 files). When i do manuall full scan then scan finished without problems. I will watch it and enable traces when I reach 98% and more. EDIT : MR16 also crashing on 99% if scanning big files like ISO etc. Tech Support now know about this and it is registered as bug. It will be fixed but they need more time because problem is complex.

Again Problem... But in newest MR15 K Plus EDIT: solution is --> installing original software with your motherboard (yes it will be older version) but stable. I dont know what happened... Yesterday all okay today asus in trouble. Maybe only asus fails here only.

Thanks 🙂 you're welcome

🙂 Can you mark as answer? Thank you

Hello @mBrane Welcome. I suggested this 7 months ago... Also please contact Tech Support and create ticket (suggestion).

Hello @David Forshaw Welcome! Open kaspersky in left panel -> Security -> Intrusion prevention Click on Manage applications and in new window just click clean up and confirm. Thats it. List of programs will be updated.

@JPEKaspersky no problem Happy Holidays and all best in 2024

Hi, avp.exe 2 times is normal and ok.

Hello @Phillip Welcome! Which version do you use? In Settings --> Interface settings select Design theme - Dark.

Hello @Marvin3558 Welcome! I reported it in march 2023 this was in MR13. Now is MR15 version also beta MR16 also have this...Problem was accepted but not fixed. EDIT : I have same resolution like you.

Hello, Only quick reply. Kaspersky as many AV software uses AI long long years ago..... But it was called machine learning.

@The Debugger as @harlan4096 wrote above create unique password. And use different passwords if you have more accounts. Also 2FA is best choice to protect your account. Hackers if have your password still need 2FA which is in your phone. So 2FA is more than recommended.

Hello guys and welcome. Have you tried contact Tech Support?

Whatever you say 🙃

@SystemInfoif@SystemInfoif you prefer blocking ads as 1st then Privacy then ok. Vivaldi is worse than original Google Chrome as i saw. But okay 100 people = 100 browsers 🙃 I know what is the best and i use it. Please check tests on internet . All other replies not needed.

Brave No. 1 sorry, 🤷 Firefox is not so secure like chromium browser but is also good.

@Crylune Brave is the safest browser. Check test https://privacytests.org/ Btw ceo is person who founded Mozilla firefox 🙃

@shindegeist install Brave browser 😎 set Brave shield to agressive and thats it. Second option install ublock origin intonyour current browser 😎

Hello, Welcome. Usually Green - means clean, orange - malicious (in some scenarios should be okay adware etc...), Red - dangerous and grey - no data available at this moment.

1. You can try uninstall kaspersky and do restart PC after restart PC install kaspersky update manually databases and restart PC. Then check the problem. If this not resolved your issue then contact Tech Support. But keep in mind Windows 7 is not supported.