Hi nexon, thanks for your reply.
I'm unable to turn off defender as Windows Security isn't working.
But I decided to uninstall Kaspersky and restart - very same problem with Windows security - cannot view, access etc but I do see Windows defender firewall is on. (same as defender ?)
So then, with these same Windows security issues, not sure then re-installing Kaspersky on top will help anything ?
I am not really sure why I need to turn off Windows defender to install Kaspersky anyway ?
But in any case, perhaps I just have a windows issue - Interestingly, I did a system restore (pre Kaspersky install) and the problem(s) were still there.
So hard to know if my install actions were the cause, or maybe they were already there to start with but I just didn't see.
So appreciate the advice - that's how I view it.
It's likely I will ask for local help to fix these Windows issues but please let me know if I could be missing anything important or relevant, I appreciate the advice, thanks.