Nejc-Halcom

I did test Klnagchk utility on computer with VPN on and everything looks good. Status was OK. Log example: Attempting to connect to Administration Server...OK Attempting to connect to Network Agent...OK Network Agent is running. Receiving the Network Agent statistical data...OK

Yes, our network guys opened connection from server to any client on VPN connection.

Hello guys, We're having problem with notebooks which are out of office and on VPN (user being sick, work from home, business trip,..). Kaspersky Security Center can't connect to client computer which are on VPN connection but ping from this server to client on vpn works with no problem. Also ping from client to administration server work as well. Did I miss any additional setup for this scenario? We want to solve that problem because we' re getting many client with device has not connected to administration server in a long time on a daily report. Server version: 11.0.0.1131 Client version: 11.1.0.15919

Hello, We already have Kaspersky Endpoint 10 (10.3.407) server in our company but now we need to do migration to a new server (we will shutdown old server). New server will not have the same name and IP like previous one. Database is stored localy (same server as endpoint) - sql server express I installed kaspersky endpoint server on a new machine and also did backup/restore database from old to a new one (successfully). When I try to login in a new server console I got this error: Connection to Administration server failed. Administration server was improperly installed or invalid server address was specified. Try to specify another server address and connect again. I also found options in create task on old enpoint server to "Change Administration Server" Do I need to create/run this task first before I can successfully login in to Admin console on a new server? Where did I go wrong? Am I missing any steps?