I have the exact same problem. When my daughter attempted to watch Netflix shows on her laptop, they hung forever with the spinning Kaspersky traffic light icon in the centre. She had no warnings on screen, and I had no alerts or notifications showing in the safe kids app. Adding www.netflix.com and https://www.netflix.com to the exclusions list had no effect, neither did rebooting the laptop. To get it working I had to turn off web monitoring for her account in safe kids. As mentioned in this thread, we don’t have any restrictions set on this laptop, it’s monitoring only, yet for some reason it’s suddenly started preventing Netflix from opening. She’s used Netflix many times in the past on this laptop, so something has changed recently.
