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Hello, @FLOOD I do have mykaspersky account and that is the problem i tried to upload the files through webDAV when creating a request. I didn’t know you can use other cloud storage as the platform to submit because it didn’t mention in the request section , so i think other cloud storage wasn’t accepted. I guess i will use other cloud storage for the submission. Thanks to you , my problem is solved.

As the title , I’m trying to create a request for checking false positive. The files are too large for normal attaching on the request and I have to upload those files to the WebDav which is specified by the format. when i trying to connect to the webdav folder , i used the windows explorer, map network drive to connect the webDAV , but it didn’t let me upload the file. When i tried to create a empty file there , the whole windows explorer app crashed. So , i tried to use the example app from the instruction, cyberduck v4.9.2 . Then, everytime i upload to the server , cyberduck app shows the upload is completed , but in the folder , there is nothing. I tried to use the online webDAV client , Ajax browser . Then , it showed the address is not available. Does anyone have the same problem like me ? I appreciate any suggestion or help. note : my kaspersky app is the free version , it only has the basic functions