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Mutasen

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Posts posted by Mutasen

  1. 12 hours ago, Flood and Flood's wife said:

    Hello @Mutasen

    Thank you for posting back & the information!

    1. Is the region/country (you're) physically located in the Middle East & (you're) not in a country on the list shown on: https://me-en.kaspersky.com/vpn-secure-connectionBelarus, China, Iran, India, Oman, Pakistan, Qatar, Saudi Arabia

    me-vpn.thumb.png.ed00963a30d6b3ca60a5f7b810897816.png

    Please post back?

    Thank you🙏
    Flood🐳+🐋

    Yes, I am from the Middle East
    I am from Jordan
    But I am not from these mentioned countries

    • Thanks 1
  2. 5 hours ago, nexon said:

    You wrote Waiting for purchase confirmation. So it means it still not confirmed?
    Can you check license on your my.kaspersky account? is there any key? If yes you can simply copy key and insert it to vpn app. I did also a long time ago

     Sir, yes, he is still telling me: “Waiting for confirmation of the purchase.” He has been in this state for two days. The purchase notice from the bank came to me with payment for “GOOGLE*KASPERSKY ME.”

    I went to “My Kaspersky” and looked at my subscriptions.. It only gives me the Kaspersky Total Security subscription, which I subscribed to about a month ago!!

    As for the Kaspersky VPN subscription, it never appeared for me even though the amount had already been deducted from my bank account!!

    There are no codes VPN .. Please solve my problem

    IMG_20240110_032321.thumb.jpg.2df455e47f8cc6f022cc1974889d6e82.jpgIMG_20240110_032223.thumb.jpg.b31765cf9c64171ff46b622056ae40b2.jpgIMG_20240110_032031.thumb.jpg.2c5874ddd8d762e4c3acbd9f5dcdeef0.jpg

    • Thanks 1
  3. 13 hours ago, Berny said:

    @Mutasen Welcome.

    Did you connect Kaspersky VPN to your My Kaspersky account ?

    Of course, I have a one-year subscription to Kaspersky Total Security, and I currently have it on my laptop and phone.

    While I purchased my VPN subscription from my phone!
    It says to me at the bottom: "Waiting for purchase confirmation."

    13 hours ago, nexon said:

    Hello,

    Welcome.

    You must login into VPN. Kaspersky automatically synchronizes your kaspersky account with licenses and VPN etc..

    Dear, I am already logged in from the phone..I purchased a VPN from the Kaspersky application on the phoneBut even on the phone, the subscription did not activate!! I don't know what the problem is!!

    imagen.png.50387aa0b2b538a30dee41c0a8824d07.png
     

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