MuggleMe

Hi, and thank you! This is my first post and I’m not very technical when it comes to things like this. 1: Windows 10 Home x64 Build 18362 2: 20.0.14.1085 (g) 3: Yes? Bought through yourselves, full thing. 4: Not recently, no. Origin was trying to update Origin itself and then a game but Kaspersky is refusing. There’s no pop-ups though that come up from either Origin or Kaspersky. 5: It says from, the image that the PC is blocking it from happening. Kaspersky is my protection. Ages ago it used to come up as a pop-up on bottom right of PC about it wanting to make changes but this hasn’t seem to have appeared. Not that I’ve noticed but it might have and I might’ve just not seen. Thanks :D

Kaspersky has suddenly been blocking my attempt to open and update Origin itself and any related games. Never had this issue a few weeks ago. Origin is on the trusted list. I don’t understand and I don’t know how to otherwise fix this. See image below also. I click retry but nothing comes up after that at all. I do not want to turn anything off to put my PC at risk. Please help ASAP, English only please.