Hi @ElvinE5 ,
thank you for your response and for this solution.
unfortunately, after trying all the proposed solutions the problem persists, you can check my screenshot.
In the first screenshot, i tried to modify the DNS name to ip address
the second screenshot I check the connection in port tcp 13000 and is open .
the third screenshot i check the connection on other side(server ksc) port 13000, 14000, 15000 this is optional suggestion just to confirm but i think it does work until the network agent send a request to KSC or have a good installation
the last screenshot its about utilities doesn't work (not only klcsngtgui.exe)
after that , what do you suggest ?
tomorrow i will try to test the stand-alone installation in another system version windows 10 or 11 !
thank you in advance for your effort .
Best Regards .