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MrTuffGong

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  1. Hello, I have had some massive problems with my computer for some time and through several tests I've been able to restrict this to Kaspersky + Google Drive File Stream. Current condition: My computer starts up and all three programs are in autistartup (Kaspersy Internet Security + Kaspersky Safe Kids + Google Drive File Stream). I can use the Mac normally and both Kaspersky and Google Drive are fine. After an indefinite period of time - sometimes after 30 minutes, otherwise only after several hours - Google Drive is crashing and hanging. When I move my mouse over the icon in the top menu bar, I only see the typical Mac wheel and can not quit Drive. Unfortunately, it does not stay there but this problem effects all other programs. I can no longer quit programs via the normal way (only Force quit) and when trying to restart the Mac or turn it off, it hangs itself up and I have to restart it by holding the on / off button for a long time. - This problem does not occur if I do not have Google Drive File Stream running - This problem has only occurred since I have Kaspersky Internet Security + Kaspersky Safe Kids - As far as I remember, the problem has occurred both on macOS 10.14 and after the update to 10.15 - I could not test if the problem occurs even if I activate Google Drive, but quit Kaspersky Internet Security but since it did not happen before i had Internet security I strongly assume that. I use a Macbook 13 "Retina 2013 with macOS 10.15.1 I would be very happy about help. Best regards, Till
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