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Mr.Tarek

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Posts posted by Mr.Tarek

  1. 3 hours ago, ElvinE5 said:

    possible for a group of vulnerabilities. select a few right click and select create task...

    at the same time, do not forget that you can close the vulnerability associated only with Windows OS

    Closing vulnerabilities in third-party programs, unfortunately, is still not available for you with the "Select" license ...

    i am still having issues with the fixing of vulnerabilities 

    example

    errorupdate.thumb.png.654aa86d64adcbbc2603cacf713d8a97.png

     

    errorupdate2.thumb.png.2bd7d4eb1e0adb06c9453266c93ef259.png

  2. hello 

    i have Kaspersky business select without vulnerability fixing license but i read that i can fix them manually 

    i see few vulnerabilities in the scan ( microsoft and other third parties ) so i used the "fix vulnerabilities" task but then i receive this error (which is very clear) 

    Quote

    Failed to automatically download and install the patches to fix vulnerabilities (KLA11427) because the Vulnerability and patch management license is missing. Please download and install the patches manually.
     

    How to proceed from this ? how to fix these vulnerabilities from KSC ? or am i forced to use other ways ( manual or gpo , etc ) ?

    findandfix.thumb.png.692e04743ad5a0ff32e6851e33b6c2b1.png

     

    fixvu.thumb.png.6e88c68f8fbc5b26422abef5f43af12c.png

  3. hello

    i have a kaspersky security center on prem with hundreds of endpoints

    the ksc has internet while the endpoints don't. 

    endpoints are not updating and databases are always showing as outdated

     

    how to setup properly the update tasks and update sources ?

    thank you

  4. On 4/10/2023 at 5:03 AM, ElvinE5 said:

    Good day

    Let's go in order...

    Here you need in more detail what and for what purposes you want to rename ... if you need to change the connection address for end devices, then simply renaming the KSC server is not enough ...

     

    to receive updates for clients, we first need to create (if it was not created automatically during deployment) and configure the task of downloading updates to the center storage

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    image.thumb.png.d6146b7539a3a202cc217375d942c214.pngimage.thumb.png.b7795690d2e1b86827b83586204a7738.png

    the second is to create and set up a task to update clients directly... if you use several different solutions (like in my picture) you have to create tasks for them separately too.

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    here you need to do a few things

    1. check that KSN is available on the KSC server

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    image.thumb.png.d71931ef69f101d008f18dc97036ae3d.png

    2. 2. Is the KSN proxy enabled on the KSC side, and are ports available for connecting ...

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    image.thumb.png.619e3ac541c268a380694ccc0465f2c9.png

    3. Check and accept (if you have not already done so) the license agreement in the policy for clients, and that KSC acts as a proxy for KSN clients, you can additionally allow the client to go to KSN themselves if they have Internet access.

    Do not forget to close the "locks" - so that these parameters are transmitted with the policy to the end devices (otherwise the parameter will be considered optional)

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    image.thumb.png.8ee9c6f3d9b6d84095fe596354104fa6.png

     

    yes sometimes ?

    I would like to clarify that on this forum, the same ordinary users of the products as you are mainly communicating, and they will also help to sort out the operation of the product and some problems ... although representatives of the laboratory itself are also immediately present. If you need technical support from laboratory specialists, you need to go to a separate customer self-service portal.

    https://companyaccount.kaspersky.com/account/login

    you can register using your license keys and submit a support request on behalf of the company.

    Thank you , all this was already done before but the issue persists 

    I believe my installation is buggy , per example during remote installation , the task is stuck at 50% after the network agent is installed 

     

    i already opened a ticket

  5. 46 minutes ago, Mr.Tarek said:

    Hello 

    I have kaspersky security center installed on a pc that has internet access but all the endpoints don't.

    how should i arrange the settings so the security center download all the updates and share it ?

     

    also how can i change the name of a kaspersky security center ? changed the pc name but it was not automatically updated

    thank you

    Per Example KSN is not working on clients : KSN servers unavailable 

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