[Problems with Asus AI Suite 3 after last database update (08/08/22)]

install the latest version

3 hours ago, Igor Kurzin said:

Hi @mhnproject, please uninstall Kaspersky product, restart PC, then download and install the latest version of Asus Ai Suite and Armory Crate via: https://www.asus.com/support/Download-Center/

Then install Kaspersky anew.

Will the issue persist with the latest version of Asus Ai Suite? If yes, please collect a new set of traces and send to technical support via the indicent to support:

Here is how to collect traces: https://support.kaspersky.com/15535

- enable traces

- restart PC

- reproduce the issue with AI Suite

- stop traces

- upload the logs to some cloud

- log a case support as per the instruction from Flood above and include the link to the logs 

- send the link to download the logs to the incident for us to further analyze

- let us know the incident number by posting it here

install the latest version of asus aisute does not solve the problem at all

[Problems with Asus AI Suite 3 after last database update (08/08/22)]

The problem is back again like a few months ago, Asus Alsuit 3 can't work with KTS, please fix the technicians

[ASUS's program cannot load when KIS latest database update]

thanks for the hard work of the team now my Kaspersky can run perfectly

[ASUS's program cannot load when KIS latest database update]

please fix asus alsuit 3 can't run after updating the database...