Something is amiss… I have the premium account, yet much data is missing. First, the “where’s my child” feature logs her last location data nearly 4+ weeks ago. Why? She uses it daily at home. It’s not important the GPS functioning properly, but this leads me to think this product is not well functioning. Second, I see my child on the laptop daily. However, the “Device Use” has several days of missing data. Further, the “Internet” data is missing MOST data. Entire days are simply not listed. Why? If she uses DuckDuckGo, does Kasperky collect that search data? Why isn’t data showing up from online school? No reports of logging into her school’s website (through Google/Chrome), but I physically see her online. I work in data so I am well versed in understanding how to access, I simply do not see consistent, thorough recording as expected in a Premium product. Is this common or is my tween smarter than I am and circumventing Kaspersky’? (Probably...lol) Thanks for any direction.
