Mohamed Metwally
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Posts posted by Mohamed Metwally
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Hi, I have Kaspersky Premium 21.16.6.467 (c)
Database release date May 10th, 2024
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Hi, my laptop crashes almost everyday, below is the link for the minidump file
I have everything up to date and recently updated the Intel Killer performance driver to the latest. The most recent one is a couple of days ago May 7th, 2024 but I still have the same issue.
I also tried a fresh installtion of the Intel killer performance driver with no luck
https://1drv.ms/u/s!AkN5t1jTgUwsoJR1zHmVEBx-oz6lRA
I appreciate if you can do a deep analysis of the dump file and tell me what could be the issue
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Part of the crash dump file
CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: avp.exeSYMBOL_NAME: KfeCo11X64+147b5 MODULE_NAME: KfeCo11X64 IMAGE_NAME: KfeCo11X64.sys STACK_COMMAND: .cxr; .ecxr ; kb BUCKET_ID_FUNC_OFFSET: 147b5 FAILURE_BUCKET_ID: AV_KfeCo11X64!unknown_function
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Thanks
Mo
Daily crash because of KfeCo11X64.sys & avp.exe - Minidump is provided
in Kaspersky: Basic, Standard, Plus, Premium
Posted
It is already up to date