[Kaspersky Safe Kids Stop Functioning]

Thanks for responding.

 

1. Child’s device type, operating system & version ? It´s a laptop, with Windows 10.
2. KSK version ? I bought KSK on July, but I don’t know the version...
3. Is KSK Premium or Free? It’s the complete versión.
4. Are you trying to enter the password via (your) MyKaspersky account or directing on the KSK application ? As it doesn’t function (protects) any more, I´m trying ti uninstall it through Windows, but the uninstall tool asks for a passwd. I entered my account passwd, but it doesn’t function.

 

Additional to this, I have confirmed that tha license is activated.

Everything was working OK, untill a Windows actualization was runned...

 

 

[Kaspersky Safe Kids Stop Functioning]

Kaspersky Safe Kids Stop Functioning. The license is activated, but it doesn´t protect any more.

I tried to reinstalled it, but it is asking for a password. I entered my account password, but it doesn´t function. Has anybody had a similar problem? How did you solved it? Thanks in advance for your help!