MirceaForce

yes I know, I will open a ticket to them

The main issue that I found so far is that there is no support (144hz) when browsing trough kaspersky standard app This is my current refresh rate 144hz...this can be fixed to be smoother

yes and I like the new interface. So for my understanding the new upgrades for example to kaspersky standard 2025 will be done same as kis in the past years automatically ?

the license was in my account so everything is good...

How to update to the new version keeping the old license>?

So for what I understand there will be now KIS 2024 version >?

this is a security breach, and it's not ok

Why to use another certificate ?? this has to work as it is...

same problem here SSL_ERROR_RX_MALFORMED_SERVER_HELLO already have patch H on kaspersky

Hello, yes, this is related to Encrypted connections in General(https). For this moment we do not have the feature in product, which allows to exclude domain by mask(for all components). But we can do this for Web Anti-Virus component, as I have written above. It helps, when other components do not request HTTPS-traffic decryption and it will not help, if another component checks HTTPS-traffic on problematic domain too. Thank you. I did tried for the web antivirus no fix..still pop up is there any settings ? We need to collect and analyze traces of the product with reboot and the problem reproduction in order to clarify this. That is why I asked you to create a request to technical support. Where do I see my ticket status on the support page I did submitted,

Hello, yes, this is related to Encrypted connections in General(https). For this moment we do not have the feature in product, which allows to exclude domain by mask(for all components). But we can do this for Web Anti-Virus component, as I have written above. It helps, when other components do not request HTTPS-traffic decryption and it will not help, if another component checks HTTPS-traffic on problematic domain too. Thank you. I did tried for the web antivirus no fix..still pop up is there any settings ?

the main idea is to exclude all subdomains of: fp.measure.office.com from WebAV scan. The exclusion by this mask: *.fp.measure.office.com must exclude all addressed like d85c2b9cab3749a094cd25c7d408a1a5.fp.measure.office.com from WevAV traffic check. You need to add this mask in Advanced settings of Web AntiVirus in Trusted URLs: I did tried this but the error is still pop up so no fix

Hello, the main idea is to exclude all subdomains of: fp.measure.office.com from WebAV scan. The exclusion by this mask: *.fp.measure.office.com must exclude all addressed like d85c2b9cab3749a094cd25c7d408a1a5.fp.measure.office.com from WevAV traffic check. this will not compromise security ?

If you disable the encrypted connection no protection running for this ….so it’s not ok

What to add here ? You can try to add this particular: 56122e78a9b544b193273cf8cf0a0d4b.fp.measure.office.com and if the problem does not resolve by this exclusion or similar notifications with other fp.measure.office.com will appear, then add: fp.measure.office.com Thank you. for the moment still not working with 56122e78a9b544b193273cf8cf0a0d4b.fp.measure.office.com or others I’ve added fp.measure.office.com hope to fix this will test and come with feedback Event: SSL connection with invalid certificate detected User type: Not defined Application name: OUTLOOK.EXE Application path: C:\Program Files\Microsoft Office\root\Office16 Component: Web Anti-Virus Result description: Blocked Object name: d85c2b9cab3749a094cd25c7d408a1a5.fp.measure.office.com Reason: Invalid name of certificate. Either the name is not on the allowed list, or was explicitly excluded.

What to add here ? You can try to add this particular: 56122e78a9b544b193273cf8cf0a0d4b.fp.measure.office.com and if the problem does not resolve by this exclusion or similar notifications with other fp.measure.office.com will appear, then add: fp.measure.office.com Thank you. Will try and come up with feedback Thank you

What to add here ?

The idea I receive this when not using the pc for more then 3 days or more….do you have any idea

I have encountered this issue is not pooping up always but some time it shows...most I seen is when not using computer for a couple of days or something like that Any help will be good

Hello @MirceaForce, Kaspersky will require logs, data & traces, those have to come from your system. What does ‘in the past, I did install docker and “that program” activated it” mean? → please let us know, we’ll post the steps you need to take to escalate the issue. Thank you🙏 Flood🐳+🐋 I just install docker for https://minepi.com/node-info become a Node and they activate that virtual machine platform automatically...

Hello @MirceaForce, Welcome back! Thanks for the update👌 We’re delighted it’s fixed🤸 Flood🐳+🐋 yes. I did not find this info in this tutorial: https://support.kaspersky.com/common/safemoney/13713?cid=SAAS_21.1&utm_source=interceptor&utm_medium=product&utm_campaign=SAAS_21.1#block1 maybe you can get the feedback to them to update this ok ?

I did fix the issue it was from “virtual machine platform “ from turn on/off feature in windows 10 in the past did install docker and that program activated it….

Hello, Have win 10 pro x64 latest updates/drivers/bios and since today new version of Kis 21.3.10.39 installed success to patch a, and the error “ use a PC that supports Hardware virtualization occurred “ Have tried this: https://support.kaspersky.com/common/safemoney/13713?cid=SAAS_21.1&utm_source=interceptor&utm_medium=product&utm_campaign=SAAS_21.1#block1 already did not have any hyperv or win defender on, Bios virtualization on ( did try on/off) I don’t run any virtual machine…. It’s there a bug with this version, can you check on your end ?

Hello, You can miss it in Background scan of Scan item. Regards. yes I know this settings already but this is also for Idle and rootkit ?

is there a way in new kis 21.2.16.590 to stop rootkit background scan ? I did find it for idle scan...but for rootkit none