Marcos Chipango

Hi Zied, Thanks for the suggestion. I've researched the default location of keys for that antivirus, but no luck. I wasn't able to find anything related. Maybe it's in a different location. I'll send a request to Kaspersky support, to see if they can help me. Although, it would be strange to have a registry key from software that I've never installed, wouldn't it? Thank you for the response.

Hi everyone, I've been working on updating Kaspersky endpoint security for Windows across my protected workstations, and everything has been smooth sailing except for one hiccup. One workstation keeps throwing errors about conflicting software, particularly 360 antivirus, even though there's no visible trace of it on the hard drive or in the registry. I've tried various methods to locate and remove it, but so far, no luck. The error shown by the installation program: If anyone has encountered a similar issue or has any suggestions on how to effectively track down and eradicate this program, I'd greatly appreciate your insights. Thanks in advance for any assistance provided!

I hope everyone is doing well. I'm reaching out to seek assistance in resolving a persistent issue I've encountered while attempting to install Kaspersky Endpoint Security for Windows on a Windows 10 computer (Windows 10, build version: 10.0.19045.3570). The problem centers around a dialogue box that appears during the installation of the Network Agent (Network Agent version 13), displaying the specific error message: "Setup wizard cannot process the command line." You can see this error in the image below: This issue seems to be confined to the Network Agent and is obstructing the installation of the Network Agent on the affected computers. Even when I tried to install just the Network Agent by manually extracting it from the original package, the error persists. I kindly request your collective knowledge and insights to help resolve this issue. Any information, tips, or steps to tackle this problem would be highly appreciated. Thank you for your prompt attention and contributions to this matter.