Hi @KevDEng1432 , Thanks very much 🙂 … I though the same, but that is like having a Ferrari that you cannot use. If my mobile is stolen, then I assume I would not be able to lock it. would I? It would be really annoying if I have to uninstall the security cloud every time I want to cast my Amazon Prime, youtube, netflix programs etc. They should have a kind of exception or white list mechanism 😞 ... @Flood and Flood's wife , thanks for the explanation. I miswrote… My intention was to look someone that already received response from technical support as this post is more than one years old. So I assumed that technical support at least provided a workaround to some of the participants of this forum thread. As you can see, it has been marked as SOLVED so in theory someone can give me a workaround like KevDEng did. Thanks very much. Really Appreciated