Manny

Flood Did you get the stuff i put in Dropbox? Ok, will get the other stuff for you.

Thank you for the information Manny: Re "If Gmail is being access via Gmail application, does the application have a trusted status in your Kasperky software? " I am not sure I very rarely access GMAIL from a GMAIL application. I end up replying on my phone most of the time because of this problem that i have of my mails getting stuck - please look & confirm - yes / no ? Re " Is your Kaspersky software REPORTS generating any errors for the GMAIL issue, if so, please export those events, upload the text file, using the "upload" icon below." Not that I know of Not that I know of - please look & confirm - yes / no ? ----------- Screenprint please: Task 'xxxxxxxxxxxx@gmail.com - Sending' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).' I have PMd you ----------- Re "As long as I've been on this version of Kaspersky" How long have you been "on this KTS version? About a year now, as long as i have this laptop ----------- I dont have trouble with my exchange account.Only GMAIL accounts I know. I have Rackspace and Gmail on my Outlook. What is RACKSPACE? I only have trouble SENDING from Outlook on Gmail. I know. I use Rackspace for my exchange. What is Rackspace? https://www.rackspace.com/en-au/email-hosting Rackspace is my hosted EXCHANGE provider I have EXCHANGE, HOTMAIL AND 2 GMAIL accounts on my OUTLOOK 2016. Screen shots PMd to you Is Rackspace an installed application? Is Exchange an installed application? Is Gmail an installed application? I need you to provide screen images of the: OUTLOOK application settings, all account settings? Exchange application settings, all account settings? Gmail application settings, all account settings? Rackspace (?) application settings, all account settings? Please upload these images to a cloud and PM the link to me? ----------- FLOOD, I have PMd you a Dropbox Link.

My Gmail setup is IMAP not POP

To clarify, I dont have trouble with my exchange account. Only my gmail accounts, I use Rackspace for my exchange. But i have Rackspace and Gmail on my Outlook. I only have trouble SENDING from Outlook on Gmail. I have 2 machines, both exactly the same brand and model. Both running Kas. Both behave exactly the same way with Gmail but Exchange behaves perfectly.

Please upload the GSI, Windows logs .zip, folder to cloud storage of your choice and post back the link. IS IT OK TO PUT THE LINK HERE? Exchange account - is this via an application - if so, application name, version? Outlook 2016 What Exchange account protocols are configured? e.g: Pop3, Imap, SMTP GMAIL is Imap Is Gmail accessed via installed Gmail application? If "yes", version? Outlook 2016 What protocols are configured? ?????? If Gmail is being access via Gmail application, does the application have a trusted status in your Kasperky software? I am not sure Is your Kaspersky software REPORTS generating any errors for the GMAIL issue, if so, please export those events, upload the text file, using the "upload" icon below. Not that I know of If there are any images that represent the issue/s please share with us? Screen prints are always helpful Task 'xxxxxxxxxxxx@gmail.com - Sending' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).' Has the issue always existed or began recently, if recent, has anything (hardware, software, network) changed that you think may shed light on the issue? as long as i have been on this version of Kaspersky Please clarify "sensing"? Should have been SENDING Specific to "Nord VPN location/Gmail blocking the account as the location is not recognised" issue - are you able configure NORD vpn location to match your Google account location or does NORD automatically select virtual locations? (I don't use NORD, so can't test) To explain, i just switch NORD on, and i am able to send emails from my Outlook. But the moment those emails are gone, Gmail starts to complain that it detects a problem.

Apologies. It is NORD VPN.

HI I seem to have the same troubles as many previous members. I have no trouble sending and receiving on my Exchange account but on my gmail accounts I seem to have sensing issues. I've tried the Network exclusions putting in smtp.gmail.com and it still does not work. I have 2 machines using exactly the same setup and the same problems. When I switch on my Nord VPN the emails go without a problem. But then I have issues from Gmail beucase the pickup a different location or something and they stop my account and I have to reauthenticate everything. This is becoming a REAL PAIN. I.dont see much effort my Kaspersky to find resolution. My renewal is up in a month. I will have to reconsider renewal at this rate. Please get a solution for me on this matter.