Mandalorian

I contacted Kaspersky already and talked with multiple agents, yet we couldn’t solve the issue because we couldn’t collect any data of the attack. After my Kaspersky Total Security “malfunctioned” and after removing it completely and then reinstalling it, it found “ HEUR:Backdoor.Win64.Agent.gen “ and “ winlogui.exe “ viruses, meaning someone was logged on my computer, possibly stealing my data. When Kaspersky tried to eliminate the threat, it could only stop “winlogui.exe “, but not the other process. Right after that my Windows started closing all the apps and everything started to malfunction. I had to hard reboot my system and after that everything looked fine. What worries me this happened to me twice already. It wasn’t a simple software malfunction. Someone got through Kaspersky’s protection, made it malfunction by deleting everything in the Kaspersky folder, so it couldn’t start at the boot and able to protect my computer. This is a serious issue and Kaspersky team should look into it immediately because it poses a serious security threat.

Exact same thing happened to me twice now. Did you and Kaspersky support managed to solve it?