luizpereira
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Everything posted by luizpereira
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Windows Bitlocker [MOVED]
luizpereira replied to luizpereira's topic in Kaspersky Endpoint Security for Business
Hi All, Thanks to replyng!! We solved by disabling the encryption function. This can be done by policy or Setup. Regards, -
Windows Bitlocker [MOVED]
luizpereira replied to luizpereira's topic in Kaspersky Endpoint Security for Business
Hello All, I have an Computer with Bitlocker encryption and after install KES 11.6.0.394 , every time when we power on Computer (only in this situation) return: “Bitlocker needs your recovery key to unlock your drive because the trusted platform module is unavailable” And Prompt Recovery Key to proceed. If I turn the computer off and on again , the system runs normally. When we uninstall KES and the problem didn't happen again , runs normally. Has anyone caught this problem or know a solution? Thanks to advance and Best Regards