Luiz Dias

Hi Flood. First of all I want apologize for not replying you earlier. I was on vacation in a place with no access to internet.I am really grateful for your effort on help me with this issue but the problems has been solved since I updated the Kaspersky. So if in the future the problem appear again I'll contact you.Thank you so much again. Regards Luiz

Hi Flood. Thank you. Yes I Included Windows Events log ticked and I can go to https://www.myairbridge.com/en/ Best regards

Hi Flood, see where I saved the GIS. Let me know if it was you expected receive from me.

Help me please. As I told you , despite my age (68), I'm beginer in computer/internet. I've sent to " I Coud Drive" the GSI but I don't know how to send you the link .Is it possible you help me ?Sorry for causing you unnecessary work.

Sorry ,I'm beginner on computer use. A doubt: after generate GSI how do attach it here? The result of the generation is ZIP

Kaspersky Total Security 19 Windows 10 Home Edition 64x Sorry, I don't know how to export reports See in the right down the messagem I usually receive from Kaspersky Ops !!! - I duplicate the screen

Since 3 months a go I've received the folowing messagem form Kaspersky : Http Failed_Title What does it means? Is there anything I should do?