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LRC

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Posts posted by LRC

  1. 7 hours ago, Flood and Flood's wife said:
    • Please clarify what "I remember that Kaspersky asked if I allowed record that call and I did it.", means, we do not understand?

    Just to clarify point 2: I had a call to open this ticket INC000015065852. And this call was recorded. I said that just to improve quality of service. 

    I'm shocked with one information. As you reported, Windows app has a option saying "VPN for torrents - download huge files easily".

    But for Mac, we do not have this option

    I do agree with you about Kaspersky check the quality of support per call. And that's why I said my call was recorded

     When I try calling they direct, I just got a misinformation! 

     

    image.thumb.png.a8e6c0eb9c77069ac1c8ac8e9a2affaf.png image.thumb.png.14087660b934ffd7ceb0ead815024fe2.png

    • Thanks 1
  2. 4 hours ago, Flood and Flood's wife said:

    Hello @LRC

    Welcome!

    Related information found after a 'quick' search is from one of Kaspersky's resident gurus @Igor Kurzinin topic: Kaspersky secure VPN blocks torrent by xma92, he said: 

    Is torrenting allowed in your region/country? Please note, Kaspersky VPN respects the laws of the country you live in. You can download and upload torrents with Kaspersky VPN while connected to a server in a country where torrenting is not forbidden by law.

    ***

    1. Is INC000015065852 still open or did support close it immediately? 
    2. Which errors show when the VPN & Torrent are used at the same time, post images or error detail please?  
    3. Have you tried *other* remote virtual servers Kaspersky VPN, Locations - or is it one specific server that's an issue?
    4. Which *functions* are missing/not supported - iyo? 

    Please post back? 

    Thank you?
    Flood?+?

    1. Support has opened and closed it instantly because, as he said, Kaspersky do not offer this type of service. Torrent is insecure in his words. So it’s not a bug, but a feature. I remember that Kaspersky asked if I allowed record that call and I did it. 
    2. No download/upload even after hours. Deactivate Kaspersky = download/upload goes back to normal. 
    3. Yes, I did it. Tried USA Los Angeles, Brazil and Netherlands. 
    4. Imho, dedicated servers to download, bypass Netflix, Hulu et Cetera to allow us watch anything despite our location. Kaspersky also offers a function that I never saw before, which is VPN only for a service (I can pick what app - I use mac - I’d like to hide… VPN on and only use it in transmission, for example). 
    other function that was redirect a port, this help people which are suffering with CGNAT to solve some of their problems.


    5. yes, I live in Brazil and torrent is allowed here.

  3. I recently purchased Kaspersky VPN (yesterday, actually). Previously, I used Clear VPN.

    I'm having problems using TORRENT and VPN.

    Calling support, case INC000015065852, they informed that it is not possible to use Kaspersky VPN with any Torrent program. And not even opened a case, which I required after this quick answer. 

    Is this information true?

    I changed my VPN provider because I trusted that Kaspersky was a company that offered better service than the small Clear VPN, but it seems that it has some functions that are important to me that are not supported.

    I use version 3.0.0.24 of Kaspersky VPN, macOS Monterey 12.4

     

     

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