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lgratero

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Posts posted by lgratero

    Issue with KES Cloud, deployment of KES 11.7 and Licensing

    in Kaspersky Endpoint Security Cloud

    Posted

    Hi guys,

     

    Doing test see the patch can’t be installed if in HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\F80ECE4F9E052E442A3FF2C3D8FDE861\SourceList the PackageName key is not correctly configured.

     

    In several PC I found the key PackageNameNotExist

     

    It affects if like uninstall the KES too.

     

    Now, fix this issue, I tried the patch in three devices and in two worked fine but other don’t.

     

    i like try add the patch to installation package but the procedure available in https://support.kaspersky.com/14409 isn’t clear for me, particularly to build the new package.

     

    This a big problem to our customer. I hope a  quickly fix and a compensation to customer subscription.

     

    Best Regards

    Luis Arturo

    Kaspersky Endpoint Security for Android failed in test

    in Kaspersky Endpoint Security for Business

    Posted

    Hi,

     

    I am testing Kaspersky Endpoint Security for Android version 10.8.3.82 using this site

    https://www.amtso.org/security-features-check/ in Android section and the results were terrible.

     

    The apk files were  downloaded and the KES doesn’t detect any problem.  I tested with other product and these programs detects the “virus” in the  apk and delete it.  What would be happening?

    I have the option “Extended Anti-Virus protection is enabled” on in KESC.

     

    I did the same test using Windows client and worked very fine.

     

    Best Regards

    Luis Arturo

     

     

     

     

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